Highly demanding enviornment with stringent deadlines while assisting Speacialist and customers in fast paced realm.
Pros: working from home and using my skills to manage my team with my personal touch.
Cons: working for all major holidays and weekends.
A typical day at work included one on one coaching for performance and metric goals. Interacted constantly with upper management either by email, phone or chat interactions. The most enjoyable part of the job was helping my Specialist meet their monthly goals. Also, seeing my team grow in promotions or other departments due to my continual motivating coaching and encouraging one on one conversations. The most challenging part was the sudden projects suddenly given with at times, unrealistic deadlines.