Pros: good management structure, great work colleague's and a fun enviorment
Cons: monotonous, hard to move into management, very hard to get an hourly raise
My experience with 1-800-Pack-Rat was overall very positive. The management was fair and the work environment was good as far as call centers go. Although, like all telephone work, the job was very monotonous but it did pay well and when you got really busy during the Spring you would have some great pay checks. I eventually left for another opportunity.