Customer & Compliance Sales (Current Employee) – Salt Lake City, UT – January 8, 2016
Great company overall, and maintaining company culture is top priority. It's not 'just another job' and you won't last long if you get your foot in the door with that mindset. Some cohorts may lead you to believe that the incentive structure is too demanding and restrictive on personal earning potential. That's not the case, however, because decent hourly incentives can be accrued right from the start. You'll be quite impressed with all the little things the company goes out of their way for in order to create a happy, positive work environment. Pay 'could' be better, but the company does a good job of showing that pay isn't everything.
Great people and lots of little perks on a regular basis., Very easy to feel accomplished on a daily basis even though it can get repetitive., It is the kind of company that, for the right person, loyalty will naturally develop and you'll want to stay with them for years to come.
Lacking trust in the employee base, specifically, internet usage when many functions of daily work rely on having it., Albeit monitoring software and other controls are available, they restrict most everyone and I feel like a child as a result., There are opportunities for lateral movement, but advancement is where it gets tricky., Promotion is more likely to occur for knowing people rather than being the right person for the job.
Customer Service Representative (Former Employee) – Draper, UT – April 9, 2015
I loved the fact that I got to work from home and on my own schedule basically. The people were fun and I made a bunch of new friends. I hated doing sales, but enjoyed providing a great service to people.
Verification Specialist (Current Employee) – Draper, UT – May 20, 2014
A typical day at work consists of calling Doctors to confirm prescription information, data entry, and emailing customers. I learned a lot about multi-tasking, organization, and dealing with lots of changes.
CUSTOMER SERVICE REPRESENTATIVE AND RX SPECIALIST (Former Employee) – Draper, UT – March 29, 2012
This company takes care of their employees in a way I've never seen before. I have worked for a few different companies since 1-800-contacts and nothing has come to close to my experience here. I really miss it. This is an incredible company to work for
Supervisor (Former Employee) – Draper, UT – January 6, 2012
As far as telecommunications go, 1800 Contacts has it figured out, and does it better than anyone else. Their customer service is amazing; it's so nice to work for someone who is honest, and cares about the customer. Great atmosphere, and fun perks as well. Structure and management advance really opens up opportunities.
cafe, free soda, great mangaement, great gym w/ personal trainers, contests, customer service