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24 Hour Fitness
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193 reviews

24 Hour Fitness Employer Reviews

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Great place to start working
Personal Trainer (Current Employee), Anaheim Hills, California – May 19, 2013
Pros: free membership, discounted supplements, discounted training
Cons: no downtime, long days
24 Hour Fitness is a great place to get into the fitness world. It is a well balanced company with great values and the constant message that we can make an impact on everyone's lives. Days are long and are constantly up beat. The energy of the gyms are constantly buzzing. You get many big benefits to being a 24 Hour Fitness employee including free – more... membership. Employee health and wellness is highly encouraged but not pressured. – less
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Productive workplace with fun and health oriented staff
Service Desk Representative/ Service Desk Lead (Former Employee), Garden Grove, CA – May 16, 2013
Pros: free membership, values, flexibility
Cons: outdated equipment
A day at work always provided an opportunity to learn something new. I was constantly in contact with members, management and fellow employees, communicating promotions, specials and new classes at the club. Management was enjoyable and easy to work with. Most issues that were brought up to management were resolved in an efficient and timely fashion. – more... Coworkers were friendly, upbeat and supportive, and encouraged a healthy and active lifestyle. The hardest part of working at 24 Hour Fitness was the conflicts that would take place due to nonmembers insisting on entering the club without a valid membership or paying for a daily pass. The most enjoyable part was definitely the interaction with all the people I came across on a daily basis. – less
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Family Company
Lead Graphic/Site Designer (Former Employee), Carlsbad, CA – May 15, 2013
I grew from the ground up starting with Family Fitness through the merger with 24 Hour Nautilus for nearly 8 years in a variety of positions. I my last position as Graphics Designer I worked with a great team of people in a great environment. My job had become mundane and the Dot Com craze lured me in with its lies..we all make mistakes.
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Work hard
Customer Service Representative (Former Employee), Murphy, TX – May 13, 2013
Pros: good employee discounts
Cons: no appreciation or compensation
The harder one works the less they are compensated. I saw on a few accounts, employees working extremely hard, doing everything right and they were not promoted, given a raise or even appreciated.
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Competetive Culture
Assistant Fitness Manager (Current Employee), Oceanside, CA – May 11, 2013
Pros: high volume, pay based on education and training
Cons: no paid vacation for trainers
They were a great company to work for at that time, no complaints.
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Productive workplace
Customer Service Rep (Former Employee), San Diego, CA – May 10, 2013
Pros: free membership
Wash, dry, fold and stock towels throughout gym. Help gym members with any account information/ billing info. Assisted customers with buying items from the gym and made sure the front desk was kept nice and neat. Also had to take dirty towels into the wash room to be washed, clean bathrooms and check members in as they walked in.
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Difficult to retain staff due to company pay and benefit structure
Fitness Manager (Current Employee), Sunnyvale, CA – May 9, 2013
Enjoyed interacting with clients and helping them change their lives and live longer. The hardest part was retaining and hiring personal trainers due to how the company structures their pay and compensation.
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Working for 24 Hour Fitness was a incredable experience and I will always chartish that. I had the opputunity of helping others help them selves thro
MEMBERSHIP MANAGER (Former Employee), Anaheim, CA – May 6, 2013
Working for 24 Hour Fitness was a incredable experience and I will always chartish that. I had the opputunity of helping others help them selves through wellness and fitness. 24 Hour Fitness also channge my life helping to reach my goal and losing 80 lbs.
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Great environment
Membership Manager/Service Manager (Former Employee), Compton, CA – May 6, 2013
You get to meet new people everyday, with different personalities is what i like the most
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Sales, not service
Personal Trainer (Former Employee), Kansas – May 2, 2013
Pros: flexible hours, clean facility, generally friendly staff
Cons: expected to work for free, very difficult to work enough hours to qualify for benefits
I got into this industry to help people and to reshape lives and bodies. I was told in my orientation that helping people was the name of the game at 24. But, as I found out, at the end of the day its all about sales. It didn't matter how good of a trainer you were, if you can't sell (im talking 'Used Car Salesman' style), then you won't be successful. – more... Do yourself a favor and if you want to work in that environment, make sure you have multiple certifications before you get hired. If you only have one, you get put at the bottom of the barrel pay grade where you make roughly 1/4 of the per session rate that the client pays (that means that the company makes 3x more than you do for that session you just trained). Furthermore, I cant begin to tell you how many hours I spent working there off the clock in order to grow my client base. Sure they tell you that you can clock in, but they expect a 15:1 return for that. Than means for the 7.50 they paid you for that hour, they expect 110 dollars in sales. ITS ALL ABOUT THE NUMBERS – less
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Good starting workplace for someone interested in training
Personal Trainer (Current Employee), Long Beach, CA – May 2, 2013
Pros: free gym membership/great team member interaction
Cons: random hours, not knowing how much you might be working each week
-Typical day at worked consisted of training clients (covering nutrition, exercise and healthy living), Prospecting for new clients
-I learned how to effectively communicate with clients (finding different ways to motivate and connect issues of importance), How to put together a proper training program, how to cue exercises and get clients to be safe – more... and healthy,
-Co workers are very great, that is what makes the environment so fun
-Hardest part of the job is coordinating each clients workout and obtaining new clients
-Most enjoyable is the interaction with clients, Being able to train clients and make a difference in their lives, and the co-worker interaction – less
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Fuun Enviroment
Operations Manager (Former Employee), Los Angeles, CA – May 1, 2013
Pros: lots of freebies/samples
Cons: a lot of the management is young/immature
Enjoyed working with my staff and members. Worked at 12 different locations in California.
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a good workout place to go to
Kids Club Attendant (Current Employee), Santa Fe Springs, CA – April 29, 2013
Pros: interacting with the kids, making the kids day fun so that they want to come back, shift ends at 12:00pm
Cons: some kids don't like to share
A typical day at work consist of clocking in every morning and saying good morning to my fellow co-workers. Than I go into kids club and get everything turned on so I can be prepared to check-in the members children. The best part is seeing there smiles and there excitement when they come into kids club. Than at the 10 minute mark to 12:00 I alert the – more... parents so they know how much longer they have to workout and how much longer until we close at 12:00pm. Than after the children leave, its my responsibility to get everything cleaned up and sanitized. I love my job because I get to supervise the kids while I have fun interacting with them. – less
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Very Numbers Driven
Personal Trainer (Former Employee), CA – April 27, 2013
Pros: great place to network, clients and co-workers are great
Cons: poor compensation (trainers are paid only if they are training others), numbers driven, very little personal time
You must make your session numbers every month. They care more about the money you bring in versus the quality of the training and what you can do for the clients. Also, you have to prospect while off the clock and that is expected of you. Micro-management is the norm.
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Great workplace
Personal Trainer (Current Employee), Fremont, CA – April 22, 2013
When a person works in the fitness industry there is not a typical day work. Each day is new and exciting. One day I may have several clients and the next day have no clients. I learned how a company like 24 Hour Fitness stays on top. They have a well thought out plan for each year. The management staff is tremendous. Always going the extra mile for – more... their employees. My co-workers are great and energetic people. The hardest thing about this job is the inconsistency in with clients. You might have a lot clients one week and very little the following week. The most enjoyable part of this job is the interaction with members, staff and helping change people lives one day at a time. – less
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Best place i ever worked at
Kids Club Attendant/Front Desk Service Clerk (Former Employee), San bernardino – April 20, 2013
This is by far the best company i ever worked for. I Loved working here. Great environment great people.
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Ok environment
Front Desk Receptionist/Kids Club (Former Employee), Reno, NV – April 20, 2013
Pros: free gym membership
Cons: no room for advancement, unprofessional management
At the front desk, I greeted members and scanned them in, I helped with appointments and answered phones. In the Kids Club, I babysat for members, the Kids Club had a max of 15 kids that may be babysit. There was only 1 babysitter, sometimes members did not want to heed the 15 max rule, they would yell and complain, the boss would reprimand me in front – more... of staff and members. That was the hardest part of my job. – less
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Power House company
Fitness Manager/Personal Trainer (Former Employee), Anaheim, CA – April 19, 2013
Leading company in the fitness industry, great opprotunity to make money doing what you love.
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I love working here...
Service Representative / Front Desk (Current Employee), Fontana, CA – April 19, 2013
Pros: great for college students
Cons: no part time benefits, pay is kinda low
love the environment, the people, the scheduling. the opportunity for advancement is there if you want it, if not its the perfect job for a college student.
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Felt like I was making a difference every day
Kids' Club Supervisor (Former Employee), Aurora, Co – April 18, 2013
Pros: environment, free membership, relationships developed
Cons: compensation was not enough
I watched children ages 6 months to 12 years, but had a blast doing it. I got to know kids very well, as well as parents and some began to feel like family, which was the best part of the job.

I enjoyed the employees I worked with, and the management was excellent.
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About 24 Hour Fitness

24 Hour Fitness Worldwide, the world's largest privately owned and operated fitness center chain, began as a one-club operation – Read more

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