A Great Place To Work With Fixable Kinks
Customer Service Representative (Former Employee) – Aurora, CO – October 9, 2016
Typically on a daily basis, the work culture and environment was social where the gym members expressed their thoughts and concerns, and managers/team members cohesively communicated to address all professional matters.
I learned how much personal work and team work it took to generate the expected amount of daily sales.
Management took the time to interact with each employee solo and as a group regularly, as a means of expressing current goals and keeping track of progress of said goals. From my observation I did see management act in unprofessional manners during business hours.
Fellow employees were part of what made 24 hour fitness an enjoyable work place. Management hired employees with a fitness and betterment desire; which resonated with me.
The hardest part of the job was having to reassure concerns were being addressed to members with reoccurring issues. As per job duties, I was to input all member issues into an online program, where then management is to address them.
great co-workers, access to health products, free membership
full time pay, emotionally inconsistent management, under-staffed cleaning staff