24 Hour Fitness Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
24 Hour Fitness
Service Desk Specialist (Former Employee) –  Carlsbad, CAOctober 19, 2017
Working on Helpdesk taking phone calls and emails with computer, phone, networking issues, resolving issues and following up on issues not resolved on first call. Work was interesting. Management playing favorites and not following the company guidelines and when reported to HR nothing changed
Pros
Interesting work, good benefits
Cons
Management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Temporary Job
Assistant Service Manager (Current Employee) –  Simi Valley, CAOctober 18, 2017
I worked for the company for about 4 years and moved up quickly with how much knowledge i had of the company but unless you know people throughout the company or are friends with certain people its hard to move up to high management.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Based on location you can have fun
Operations Manager (Current Employee) –  San Carlos, CAOctober 18, 2017
Managers are expected to cover overnight shifts if someone calls out which burns people out. Being a manger is rewarding, but when people on your team don't value your time it can be draining.
Pros
Great enviornment for fitness lovers
Cons
Looming overnight call outs
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Your own business
Personal Trainer/ Group Fitness Instructor (Former Employee) –  Chandler, AZOctober 18, 2017
You manage your own time. If you have a good manager then they will support you and give you proper training. Fitness consultations are one of the best ways to increase your revenue.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not an ideal place to work while finishing your college degree
Front Desk Service Representative (Former Employee) –  Friendswood, TXOctober 18, 2017
Poor management
Efforts go unrecognized and/or acknowledged
Horrible pay
Management does not care to promote and/or acknowledge anyone that does not plan to grow with the company
Work ethic and efforts are unacknowledged if you do not intend to stay with company
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
guaranteed things that did not happen. Stressful place to work and very unorganized
Kids Club Attendant (Former Employee) –  Glendora, CAOctober 18, 2017
Overall an unorganized environment and very self centered place of work. No advancements are even discussed because they are not ever made. They guarantee things that they will never follow through with.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Typical day at work
Service Night Representative (Former Employee) –  Chino, CAOctober 17, 2017
A typical day at work consisted of cleaning and folding towels. I also checked pool water PH. I would check expired memberships and make sure to answer any and all questions members had.
Pros
Gym Membership
Cons
Bad Hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
24 Hr Fitness
Club Manager (Current Employee) –  New York, NYOctober 17, 2017
Best company in the fitness industry. Focused on the member experience and connecting members with solutions. Company invests in employees personal and professional development.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family environment and fun workplace
Assistant Operations Manager (Current Employee) –  Upland, CAOctober 16, 2017
It's a good company. Plenty of room for opportunities and growth. I would recommend a friend to work for 24 hour fitness. Management was amazing. Due to budgets and goals hours varied.
Pros
Growth within the company
Cons
Short breaks, not enough hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Benefits are fair for commission olny sales, but compensation for work is not.
MEDIA SALES REPRESENTATIVE (Current Employee) –  San Ramon, CAOctober 16, 2017
Benefits are fair for commission olny sales, but compensation for work is not.

It would be beneficial if all channels could work together to grow revenue and meet objectives,
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place for a people person!
Zumba Instructor (Current Employee) –  Springfield, NJOctober 16, 2017
As an instructor, you get to meet so many different people with different goals. The area and general managers are very supportive and motivate us in so many ways.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Membership Sales Representative (Former Employee) –  Plantation, FL 33324October 15, 2017
Best company to work for fun environment slow paced dont really have to rush anything these people treat you like family and have a lot of fun activities.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
personal trainer (Former Employee) –  Rancho Cucamonga, CAOctober 14, 2017
I loved working here as a personal trainer. The enviornment is so upbeat and positive and fun to be a part of it. Helping others acheive their fitness goals is truly a blessing.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hustle
Trainer/Health Coach (Current Employee) –  Denver, COOctober 14, 2017
Being a personal trainer you have to hustle. At 24hr they structure their pay to benefit you if you’re training over 32 sessions a week. If you are training anything less than that you make very little money.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good qualities
CUSTOMER SERVICE AGENT (Former Employee) –  Las Vegas, NVOctober 11, 2017
working here was a bit challenging due to the fact that calls were coming in back to back and some customers were not so happy. I learned a very valuable skill working here, that was how to deescalate unhappy individuals and finding common ground.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive
Front Desk Receptionist (Former Employee) –  Katy, TXOctober 11, 2017
Good place to start as a first job, also they give you benefits and its a place where you deal with a lot of people in a good way. Also you get a free membership so that is awesome too.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Service Representative (Former Employee) –  Larkspur, CAOctober 11, 2017
24 hour fitness is a good place to work.

It is a gym with a lot of variety and, depending on your manager, can be a really enjoyable place to be.

I would say if you have a good manager at your location, this is a great place to work.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Too many changes within the company
General Manager (Former Employee) –  Dallas-Fort Worth, TXOctober 11, 2017
24 Hour Fitness is the largest fitness industry nationwide. I love what I did there helping people reach their goals, coach and develop Team Members. But, upper management level expect you to take ownership of the club but they are never there to support. No enough development for a GM. Human Resources is not available when you need them. Very poor management is last 3 years. I would not recommend a friend to work for this company.
Pros
free memberships, work friendship with team member and members
Cons
upper management not available to coach you. High turnover with GMs and SAs.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was ok
Pembroke Pines, Fl - Kids Club Attendant (Former Employee) –  Pembroke Pines, FLOctober 10, 2017
It was and ok place to work. pretty easy! Lots of computer training! Comuputer systems are easy to use also. the free gym membership was nice as well as the discounts.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's a sales job
Personal Trainer (Current Employee) –  Las Vegas, NVOctober 10, 2017
How much you know about fitness or how qualified you are does not matter. All they care about is sales. Some people are simply given all work they can handle while others are supposed to get their own clients.
Pros
Nice people
Cons
Work with no pay
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at 24 Hour Fitness. Our community is ready to answer.

Ask a Question

Overall rating

3.7
Based on 1,647 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.0
Job Security/Advancement
3.2
Management
3.3
Culture
3.7