Since I remained at the company for 2 years and a few months, I witnessed the complete overhaul of upper management and the move from Westlake Village to Northridge. Both facilities were good, but there was a time when they had packed too many testers onto the test floor in the Northridge facility. This led to sharing computers, cramped spaces, and sometimes loss of personal belongings, which led to extremely unhappy testers, and a bad work environment. Testers were told to care more about quantity over quality of bugs, which I believe forced the testers to write up anything they could, clogging the database with useless bugs (dupe, by design, NAB, WNF) and angering the developers. Management was then blinded by bug counts, and this allowed a tester with less skill to move up the rankings quicker than a tester who paid attention to detail.