7-Eleven
Compensation/Benefits
Management
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50 reviews

7-Eleven Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
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Work place is sub standard
Sales Associates (Current Employee), New York, NY –
Management is good but work place is not good. Our co workers
is helpful and managed everything in time.
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a great place to develop good costumer service skills
Team member (Current Employee), Hillsboro, OR –
Pros: easy task.
Cons: no healthcare, bad schedules, changes in amount of hrs during seasons.
A typical day at work for me consist of assisting costumers at the register, answering their questions face to face and incoming calls, and keeping the place organized for good presentation. I have very friendly co-workers and managers always being patient to customers. My favorite part of the job is being able to make some ones day or turning it around – more...  with a smile. The difficult part of this job is not being able to advance in life, i feel as if its a dead end job. But i am thankful because it helped me get great costumer service experience. – less
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Inventory management
Inventory Manager (Former Employee), North Riverside Illinois –
Pros: experience
Cons: distance
A typical day at 7-Eleven involved firstly of ordering any products needed and checking for shortages of any kind, and managing accounts.
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good place to work
team member (Former Employee), Brisbane, Queensland –
got one drive off one day i have look the camera for the reg and i contacted the cops.
responsibility to take care a store and friendly customer care.
the enjoyable part is really the customer care.
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Burned after management training program
Manager Trainee (Former Employee), Toronto, ON –
Cons: no breaks
I worked harder than any of the others in the management training program - cleaning and serving customers and got let go because of the inefficiences in the training program (computer based and boring as heck!). The training manager was a lazy so and so who did no training.
My advice - DON'T DO IT !! You can find a better job.
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Customer Service
Customer Services Specialist (Current Employee), Brisbane, QLD –
• Handling customers in fast paced and busy environment
• Handling cash
• Graveyard duties
• Taking fuel dips
• Keeping the store tidy and organized
• Taking C-store Deliveries
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Seven-Eleven
CASHIER (Former Employee), ‘Ewa Beach, HI –
Pros: charge food, put on tab.
Cons: no breaks.
There were many great and rough days at work but i didnt let anything get to me. I still had a big smile on my face and focused on my duties. I learned alot, i learned how to operate a register machine, learned how to order items for store. I learned how to check-in deliveries. But most important of all i learned what Customer Service is all about. – more...  I had some friendly co-workers and some that didnt like me but i kept my cool and still did what i needed to do. The hardest part of the job was when my co-workers were busy talking and not helping me. But somehow i would always find ways to get things done and help customers by myself without co-workers. The most enjoyable part of the job was meeting new people, lots of them were nice. But not only that but to gain the exprience of what working is like. – less
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Greet customers
Certified Sales Associate (Former Employee), Virginia Beach, VA –
Run Cash register, credit card machine. Sell lottery tickets. Stock little shelfs inside store. Order new inventory. Make fresh coffee every 30 minutes.

Nothing hard about this job..
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Good job, Alot of interacting with customers
Cashier (Former Employee), Aberdeen,Wa –
Pros: meeting new people
Cons: not being able to take a luch break
Atypical day at work was always fast paced, I learned something new everyday whether or not it was threw my co-workers or a customer that walked threw the door.The hardest part of my job was rude customers but i could not let it get to me or let it frustrate me, because for every bad customer there was tons more of great customers to come. The most – more...  enjoyable part of my job was meeting new people everyday at work and seeing how each and every person lived their lives. – less
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Sell or die
Field Consultant (Former Employee), Santa Barbara, CA –
Pros: salary is competitive, system is growing
Cons: low sales can get you fired, must con franchisee into buying.
District manager position means force franchisees
To purchase many items that don't sell. Little integrity
from operations. Dallas office is much better from
support standpoint than division offices. Lots of games
played to fool senior management from reality.
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Pray that you go to a good department
Cash Accounting Clerk (Former Employee), Dallas, TX –
Pros: nothing
Cons: always laying off
Raises SUCK if you get one. Management gossip and start rumors. ALWAYS laying off.
JUST pray for a good department
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Great Management, typical convenience store
Sales Associate & Customer Service Representative (Former Employee), Maple Ridge, BC –
Pros: extremely personable management, hours were flexible for the most part
Cons: very long hours
The people at this store were the best I've ever had the pleasure to work with. All of the management were extremely understanding and nice. I only left because the hours were slow and I was returning to school.
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Recommended that you only stay with this job for a year or less and moving onto something else--
Sales Clerk/Customer Service (Former Employee), Winnipeg, MB –
Pros: drinks are free, steady hours (32 to 40 on average), dental and other medical needs are available.
Cons: everything else
-- as a 23 year-old young adult, I can say that working at 7-Eleven was one of the worst work experiences I've ever had since graduating high-school in 2008.

A typical day would start off as either me showing up early in the morning... or late at night (Between the hours 10 p.m. and 11 p.m.) to a messy store, the staff member (Normally alone) would – more...  be trying to clean up the store as best as possible... but given the nature of the night-shift... and working alone and over-tired, stuff that would normally take five minutes drags on to about half-an-hour or more and it might not get done at all.

The manager would show up and demand to know why those small thing haven't been finished, and the excuse "I didn't have enough time because it was busy tonight--" wasn't accepted. And I would receive a stern talking to and a Pink slip.

The management demanded near-perfection during inspections, and would only accept a rating of 90% or higher. anything below a 90 rating would result in a pink slip for a failed inspection.

The other staff members were also suffering from work related stress issues and many would just not want to show up and were either fired, or they quit on the spot.

Sadly... the most enjoyable part of working at 7-Eleven was "Quitting Time". And as I discovered after working at this one location for three years... the money itself wasn't even worth it in the long run. – less
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Customer Service Agent
Senior Sales Associate (Former Employee), North Fort Myers, FL –
7 Eleven was a good job. Worked well with all my fellow employees.
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Horrible Experience
Store Manager (Former Employee), CA –
Pros: trying hard to become a leader in their industry.
Cons: franchisees operate without oversight.
I have never been subjected to such poor working conditions, nor a more horrid environment. The single owner has no management abilities whatever (That's what my position was supposed to be) he cannot communicate effectively neither verbal nor written, cannot accept criticism nor wishes the assistance required to create a successful team environment. – more...  When I, on behalf of the associate staff, insisted that the overtime wages that were being refused to us, be paid, I was terminated. – less
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It was a very busy place to work.
Sales Person (Former Employee), Albuquerque, NM –
Pros: the opportunity to work extra hours, and being able to take the days i needed off.
Cons: sometimes working graveyard shifts
I usually worked second shift and it was usually very busy when I got in. I learned how to stock the coolers and how to do the daily duties that were required. The manager was very good and would offer me extra hours when available. My co-workers were very easygoing. The hardest part of the job was when people would come in and do beer runs. You never – more...  knew if they might try to rob us. I always enjoy the customers. – less
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Ever since Project E...Things have gotten worse
Field Consultant (Current Employee), New England –
Pros: work/life balance for some positions, working from home
Cons: promotability, culture, management
-7-Eleven apparently believes in a servant leadership culture and doing whats right, however it is quite the opposite. Managers do not treat their employees with respect, job descriptions get changed frequently to whatever they need you to do next and job security is a joke.

I used to love 7-Eleven and thought it was the best place in the world, we – more...  worked hard and played hard. In the most recent few years, they have taken all the fun out of the company. Morale is so low, but no one seems to care. Even the franchisee are not happy. – less
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fun place to work
Sales Associate (Former Employee), Fontana,CA –
it was a fun place to work. you meet intresting people. the co workers where great. management didnt care about the workers at all.
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Fun place to work at.
Cashier/Sales Associate (Former Employee), Bronx, NY –
Pros: eating, drinking slurpee
Cons: not enough pay
7-Eleven was a fun great busy place also to work at. you deal with different types of customers. I learned alot of different things from my co workers and people i deal with like the customers. it was a good place to work at, busy place, do alot of different things, enjoyable part is the Slurpee and us the workers can drink as much as we want and take – more...  but when its not busy. – less
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Good environment, great customer interaction, and hardworking co-workers.
Sales Associate (Current Employee), Kansas City, MO –
Pros: free drinks, the management team
Cons: dental or vision benefits
A normal work day for me is, daily cleaning tasks like, mopping, wiping counters, and cleaning coffee pots.I learned that patience helps me get through my shift. The management team is awesome, they are very helpful and stand-out leaders. My co-workers are also awesome, they are very easy to get along with, very hardworking, and always positive. The – more...  hardest part of this job is trying to please the many different personalities of the customers. The best thing about this job is the customers. – less
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About 7-Eleven

7-Eleven, Inc. is a convenience store chain that operates, franchises or licenses more than 27,500 stores. The majority of the – Read more