John Deere Parts Advisor (Manager)
A&M Green Power Group - Red Oak, IA

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A&M Green Power Group is a leading multi-location John Deere Dealer that provides quality product, services and solutions for agricultural, residential, commercial and other valued customers locally and worldwide. We’re also a great place to work.

A&M Green Power is looking for a full time Parts Advisor to manage parts operations within the Red Oak, Iowa location to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control.

Responsibilities:

o Works with the Aftermarket Manager to communicate, enforce and monitor effective Parts Department processes to ensure internal and external customer satisfaction
o Promotes and merchandises parts and accessories in conjunction with other store locations
o Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
o Submits all parts warranty and return claims within the required time frame to receive maximum credit
o Maximizes use of all order discount programs to achieve management stock order goals
o Ensures all department tools, equipment and vehicles are in good working order
o Assists with the development and training of parts personnel
o Assists with counter sales to support customer needs
o Makes regular personal visits to customers and potential customers to increase and solidify business
o Attracts, retains and effectively engages department personnel
o Performs other duties as assigned

Experience, Education, Skills and Knowledge:

o 1+ years experience in Parts Department operations
o Experience leading others
o Ability to use standard desktop load applications such as Microsoft Office and internet functions
o Ability to write and speak effectively to individuals and groups
o Basic understanding of financial principles relative to Parts Department operations
o Ability to analyze and interpret internal reports
o Ability to work extended hours and weekends
o Excellent customer service skills
o High School Diploma or equivalent experience


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