I Love this job... It is fun to show up for work everyday
Store Manager (Current Employee) – Timberlake/ Old Forest RD Lynchburg – March 26, 2013
I love this job, it provides a place where I make a difference. Both for the people that I manage, and for A Wireless. I learn something new everyday. Both from the people that I mange, and the people that manage me. I love the feeling of a big sale, especially when the customer comes in the door and says.."I am just looking". It is wonderful to turn that situation into a sale. There is nothing more satisfying to learn about a new product (and learn what the features and benefits are) and having a customer say YES I will buy that product. Because, of the nature of my profession I find it hard to put aside my job when I am off work. This is something I am getting better with overtime.
Sales Associate (Current Employee) – Glendale, AZ – August 11, 2017
Title says it all. If you're young, ambitious and talented, this a good place to gain some sales experience. There are also GREAT health benefits. Opportunity for advancement is there if you really can prove you know what youre doing. But, if you are not willing to commit to this company, you will find that there are other retailers/ carriers that pay better. Good Luck.
Not working for corporate so, sales can be a bit tougher due to customers not trusting you.
A Wireless is a great place to work! The executive team actually cares about the employees and it shows through the benefits, pay structure, and perks that are offered to those who are part of the team. I have been with them for over 3 years! :)
Sales Associate (Former Employee) – Northern California – August 1, 2017
Working here was a nightmare. Not only was there a huge change in staff (10 people left the company in a matter of 1yr) but bad management. No employee discounts on stuff we sell. Management is more of a micromanager than anything else. We have to shove tablets down customers throats and can't leave without insurance because if so you not only have to call the district manager but you also get written up. Un realistic expectations I don't recommend anyone to apply unless you like charging customers a fictitious fee every time they upgrade or set up service.
Sales Consultant (Former Employee) – Wisconsin Rapids, WI – July 1, 2017
Unless your in a high volume location its next to impossible to make the type of money that makes a sale job worth while even when you hit 150%+ of quota. The comp plan was changed 3 times in 6 months and each time was worse than the last. You dont make nearly enough money compared to the profit you are bringing in for the company. Upper management was spread thin and very inadequate training on all levels. Ended up getting a job with a different retailer and make 30% to 40% more in the same area.
District Sales Manager (Former Employee) – Phoenix, AZ – May 29, 2017
In my 8 months with A Wireless, there were definite pros and cons. A Wireless is an extremely aggressive sales company with the desire to be #1 and never settle. While this mentality is great, it can appear to come at an expense of their people at times. The work life balance was difficult throughout my tenure because of constant stress and the "fear" for you job stemming from performance. Some of this may have been additional pressure on us (Diamond Wireless employees) after A Wireless bought us out in October. While high level performance and profitability is crucial for any organization's well being, employees need to have that sense of security and backing from the company to perform at their best, and at times, this was lacking. Even when you were performing well, you felt as if your job was on the line. In my 8 months with A Wireless, the company made multiple labor cuts and were consistently focusing on ways to trim labor, minimize certain positions, eliminate as many hours as possible to be as profitable as possible. Again, while for your bottom line, this makes sense, some of the moves put those working in the field in tough positions to manage (being understaffed, etc). The pay was very aggressive and rewarded top performers, which in my opinion, was spot on.
Store Manager/Sales Manager (Current Employee) – Midwest – May 26, 2017
The corporate support teams are excellent. The Training Department, Loss Prevention Department, Human Resources and IT stand out. The field leadership also is great. They work endlessly to support the stores and employees.
In the store, A Wireless is one of the best places to work. Our store manager was awesome, but the higher up's are liars. I was the top consultant for our location and district but was lied to several times when I asked about a raise. The district manager then lied about a specific situation that in turn led to my termination but the person that I am, called him out for being a liar. Its easy to get attached to customers and the compensation and benefits were awesome. Its just hard to work under a district manager who doesn't support his employees.
Selling store managef (Current Employee) – IA – May 21, 2017
A wireless is a very fair company, has integrity, great leadership and great pay. It can be the case that a store manger can fail the company and his employees. These individuals are dealt with quickly when the company is informed.
This is a commissioned based job. Amazingly you are paid over minimum wage as well. Great health care and other benefits.
This job requires you to work in a climate controlled environment where you connect with customers to find what their needs are. Then with honesty and integrity close on those items that fits that customer. You can easily see 200 customers a month. The goals you have to meet to just keep your job are easy to meet if you maintain the sales process and use the information taught to you. Never sell out of your own pocket, keep a positive attitude and stay consistent and you can make a lot of money for little effort.
Those that have bad reviews may have been placed in a bad situation where they had poor management. Most employees hate their jobs due to the manager not the company itself. As long as you are good at sales and don't expect something for nothing you can go far. If you fail but you tried your best and even had great leadership you may just not be a good fit for wireless sales.
Great pay, amazing leadership, benefits and easy work.
Should only pay people minimum wage and award with better commission to those who contribute.
My only problem with A Wireless is that our pay is absolutely terrible. Barely minimum wage. If you don't make sales, you don't make money. The commission structure needs serious reform. I have a family to feed and can barely get by. Your location is everything. We have 3 stores within a 20 mile radius. So our store gets nothing but trickle down. This would be the perfect place to work, seriously, if we even made 3 more dollars an hour. Lets not forget about management playing favorites. But that'll be anywhere you go. Hours are decent, they just keep dropping them. I'm full time and might be lucky to get 35-36 hours a week.
As with any sales role in any organization, you will find that your success will definitely depend on your ability to sell. We review our commission structure and are rolling out new incentives and contests to reward our top performers. Look to your manager to help find ways to market your location if you aren't receiving the traffic you desire. Pay rates are commensurate with market rates for similar roles in your area. Thanks for reviewing. We do value your opinions!
Job Work/Life Balance
Very energetic and fun group of people
Store Manager (Former Employee) – Sacramento, CA – May 9, 2017
I would recommend anyone who excels in sales to join this company! The sales commission is wonderful. However I would advise to avoid management as this company seems to be led by young inexperienced leaders.
Thanks so much for your review! We are glad you had a great experience. We are working on ways to help train our Store Managers with our new Store Manager Workshops we are conducting throughout the nation. We hope this will address gaps in training that may have been missed in the past.
Thanks for your review! We are glad to see that you have a great network of peers within the company.
Job Work/Life Balance
Sales Consultant (Current Employee) – Clarkesville, GA – April 30, 2017
Typical sales job with quota's. Management is okay. It really depends on your store manager on if you enjoy the position or not. Sales isn't for everyone. This company is solid and you can make good money if you work hard at it.
Good Money and benefits
some of the store managers doesnt know how to train you to succeed.
Thanks for your insight! You are correct - you can make great money if you truly are great at sales. We have recognized our Store Managers need extra coaching, and recently kicked off Store Manager Workshops nationwide to arm our managers with the knowledge, skills, and abilities to take these back to their stores.
Job Work/Life Balance
Can be a fun place to work with an open mind approch
Store Manager (Current Employee) – Houston, TX – April 9, 2017
Company seems to provide little to no support so your experience will directly reflect on your immediate supervisor. Location greatly reflects commission.
As a Store Manager, I am not sure if you have been introduced to our new Store Manager Workshops that will be taking place throughout the nation this year. We recognize that our store leaders needed additional support so this is definitely one way we are giving you the tools you need to personally succeed and take charge of your own career. Thanks for your insight!
Job Work/Life Balance
District Sales Manager (Former Employee) – NJ – April 2, 2017
Good money to be made if in the right market with established leadership. Growth too fast for ill trained leadership to grow. Great compensation if in upper management
Store Manager (Former Employee) – Fayetteville, NC – March 31, 2017
A typical day at work meant opening and more than likely closing the store or leaving only a couple hours prior. Hardest part of this job was the hours. There was no set hours it all depended on how well the store was doing no matter the traffic or location. Holidays were also difficult as working open to close for the 2 days prior to and after MAJOR holidays was a requirement so there was very little family time for any dedicated employee.
LONG LONG hours, no care for employees outside what they produce
Thank you for your insight! We are continually trying to add better benefits and taking a look at how we can be better. We appreciate you sharing your comments and glad you had a great experience during your tenure.
Noone cares except for themselves. Poorly managed in the end.
Sales associate (Former Employee) – , GA – March 18, 2017
Poor management. Change of pay for no reason put more work load on you and constantly changed the rules. No chance for advancement unless your family or ya know. No appraisals just all negatively. High turnover. And will work you until u cant work anymore