store leader (Former Employee) – south carolina – January 5, 2014
The owner and the company will take advantage of you. They will use you then they just fire everyone who is good and even arrest everyone for no reason. This company has more law suits than any other company in the world. They are true crooks and they get a kick out of getting suied and firing people. Stay far far away from this company dont even do business there at all.
Selling store managef (Current Employee) – IA – May 21, 2017
A wireless is a very fair company, has integrity, great leadership and great pay. It can be the case that a store manger can fail the company and his employees. These individuals are dealt with quickly when the company is informed.
This is a commissioned based job. Amazingly you are paid over minimum wage as well. Great health care and other benefits.
This job requires you to work in a climate controlled environment where you connect with customers to find what their needs are. Then with honesty and integrity close on those items that fits that customer. You can easily see 200 customers a month. The goals you have to meet to just keep your job are easy to meet if you maintain the sales process and use the information taught to you. Never sell out of your own pocket, keep a positive attitude and stay consistent and you can make a lot of money for little effort.
Those that have bad reviews may have been placed in a bad situation where they had poor management. Most employees hate their jobs due to the manager not the company itself. As long as you are good at sales and don't expect something for nothing you can go far. If you fail but you tried your best and even had great leadership you may just not be a good fit for wireless sales.
Great pay, amazing leadership, benefits and easy work.
Should only pay people minimum wage and award with better commission to those who contribute.
My only problem with A Wireless is that our pay is absolutely terrible. Barely minimum wage. If you don't make sales, you don't make money. The commission structure needs serious reform. I have a family to feed and can barely get by. Your location is everything. We have 3 stores within a 20 mile radius. So our store gets nothing but trickle down. This would be the perfect place to work, seriously, if we even made 3 more dollars an hour. Lets not forget about management playing favorites. But that'll be anywhere you go. Hours are decent, they just keep dropping them. I'm full time and might be lucky to get 35-36 hours a week.
As with any sales role in any organization, you will find that your success will definitely depend on your ability to sell. We review our commission structure and are rolling out new incentives and contests to reward our top performers. Look to your manager to help find ways to market your location if you aren't receiving the traffic you desire. Pay rates are commensurate with market rates for similar roles in your area. Thanks for reviewing. We do value your opinions!
Job Work/Life Balance
Very energetic and fun group of people
Store Manager (Former Employee) – Sacramento, CA – May 9, 2017
I would recommend anyone who excels in sales to join this company! The sales commission is wonderful. However I would advise to avoid management as this company seems to be led by young inexperienced leaders.
Thanks so much for your review! We are glad you had a great experience. We are working on ways to help train our Store Managers with our new Store Manager Workshops we are conducting throughout the nation. We hope this will address gaps in training that may have been missed in the past.
Thanks for your review! We are glad to see that you have a great network of peers within the company.
Job Work/Life Balance
Sales Consultant (Current Employee) – Clarkesville, GA – April 30, 2017
Typical sales job with quota's. Management is okay. It really depends on your store manager on if you enjoy the position or not. Sales isn't for everyone. This company is solid and you can make good money if you work hard at it.
Good Money and benefits
some of the store managers doesnt know how to train you to succeed.
Thanks for your insight! You are correct - you can make great money if you truly are great at sales. We have recognized our Store Managers need extra coaching, and recently kicked off Store Manager Workshops nationwide to arm our managers with the knowledge, skills, and abilities to take these back to their stores.
Job Work/Life Balance
Can be a fun place to work with an open mind approch
Store Manager (Current Employee) – Houston, TX – April 9, 2017
Company seems to provide little to no support so your experience will directly reflect on your immediate supervisor. Location greatly reflects commission.
As a Store Manager, I am not sure if you have been introduced to our new Store Manager Workshops that will be taking place throughout the nation this year. We recognize that our store leaders needed additional support so this is definitely one way we are giving you the tools you need to personally succeed and take charge of your own career. Thanks for your insight!
Job Work/Life Balance
District Sales Manager (Former Employee) – NJ – April 2, 2017
Good money to be made if in the right market with established leadership. Growth too fast for ill trained leadership to grow. Great compensation if in upper management
Store Manager (Former Employee) – Fayetteville, NC – March 31, 2017
A typical day at work meant opening and more than likely closing the store or leaving only a couple hours prior. Hardest part of this job was the hours. There was no set hours it all depended on how well the store was doing no matter the traffic or location. Holidays were also difficult as working open to close for the 2 days prior to and after MAJOR holidays was a requirement so there was very little family time for any dedicated employee.
LONG LONG hours, no care for employees outside what they produce
Thank you for your insight! We are continually trying to add better benefits and taking a look at how we can be better. We appreciate you sharing your comments and glad you had a great experience during your tenure.
Noone cares except for themselves. Poorly managed in the end.
Sales associate (Former Employee) – , GA – March 18, 2017
Poor management. Change of pay for no reason put more work load on you and constantly changed the rules. No chance for advancement unless your family or ya know. No appraisals just all negatively. High turnover. And will work you until u cant work anymore
ASSISTANT MANAGER (Former Employee) – Manhattan Beach, CA – March 10, 2017
Management will force you to sell things people don't want, lying is encouraged and to an extent required. Perks like discounts and if you're lucky free phones don't out weigh the bad. Weekends suck but that's most retail jobs. For the most part everyone is cool it's just when it comes to numbers they don't mess around. They don't care about being deceiving. Pay all depends on what store you are in and how many people. Constantly making better numbers and constantly lowering hours to "save money"
Sales Representative (Former Employee) – Tillamook, OR – February 22, 2017
Worst job I've ever had. Management let people sexually harass me, and coworkers steal money from me without taking any type of action on multiple occasions. Our till was constantly short and our manager would always ask me for $3-5 to put in it almost daily. Save your money, find a better job.
Sales Representative (Former Employee) – El Paso, TX – February 18, 2017
Many talented sales reps but unethical and management cares only for themselves and their people. Overall great atmosphere working for Verizon but as a third party retailer the unethical nature of sales is at another level.
Manager (Former Employee) – Sandy, UT – February 7, 2017
I was part of an acquisition. Unfortunately the merging of new employees was non existent. Company is all about the bottom line for it's investors while not respecting it's corporate employees. I would never work for this company.
Sales Representative (Former Employee) – Massachusetts – January 29, 2017
i was looking for more opportunity then what my last job was offering. i was lied to in my interveiw about pay and how the company actually worked. they wanted me for my experiance and didnt care how i was treated. i went from making twice as much as is possible to make here to being very underpaid for all my work i did. management sucks and doesnt care that you have a personal life they want you to work a crazy schedual for nothing.
Sales Consultant (Former Employee) – Centre, AL – January 24, 2017
All they care about is your sales numbers. This leads to customers being taken advantage of, tricked, and lied to. They charge customers for things they aren't getting. It's an awful place to work if you actually care about people. They don't care how dedicated you are or how much you work only about those numbers. Management encourages employees to lie to customers. And "anonymous" employee satisfaction surveys are not anonymous; I was terminated 2 days after completing a survey honestly. I had no prior write ups or "pips". I walked in 2 days after the survey and was terminated by the corporate office, much to the shock of my store leader.