A.O Smith is a friendly environment to be in on a daily basis.
Factory worker (Current Employee) – Ashland City, TN – June 9, 2016
A typical work day for me is being at the line at six o'clock sharp ready to work. Since I've been at A.O Smith I've learned to be a better worker, to be in a fast paced environment,and being a good communicator with fellow co-workers. In our facility I'd like to say that our management definitely cares for their people, whatever we may need, whether it be about work or personal, they're there to help.The hardest part about my job is the heat that comes from the parts we make, we do alot of welding and some parts go through an oven type machine, the most enjoyable part would have to be the people i work with, they make the time go by very fast, and it makes work fun and easier.
Great pay, and benefits, good lunch food. helpful co-workers
short breaks, and its a far distance from where i live.
management has made this place an awful place to work!
Journeyman A Industrial Repairer (Current Employee) – Johnson City, TN – August 21, 2016
This used to be a really good place to work before ao smith bought us. They don't care about the people, it's all about the money. They treat people like rubbish now, expecting more work for less money.
They are a company without morals although they will tell you otherwise. Everybody is looking to move on from this plant.
more work for less money and more costly insurance is what the company's about now
CSR (Current Employee) – Ashland City TN – May 28, 2015
This is a very good company to work for. They really care about the customer in a multitude of ways. They have a large focus on training and continued education to always offer customers the best, and most accurate information. Team work and relationships are fostered, not just within each department, but throughout the company as whole. A friendly atmosphere is promoted and maintained. Up to date equipment and technology is available to help keep the company and the information provided cutting edge. Management listens to employee concerns more than expected in a corporation of this size. The benefits package revels any in the industry. The different schedules available make it easy for any family/person to work with. You actually don’t mind waking up and going to ‘work’.
CSR (Former Employee) – Ashland City – April 12, 2015
This is a easy job, but it goes beyond work function. When you have leadership who act like the children you help raise it pretty much makes you not want to work here.
A typical day at work would be to troubleshoot the water heaters but some callers are beyond rude. I got over the rudeness but my co-workers are the best part of the job because we know what we go though.
The hardest part of the job is actually getting help from leadership but they use a "chatter" IM system but usually get no response and get at us for not using the tool that they don't respond to.
The turnover rate is is worse than any job I've ever had, you can be a good worker and be let go because you're nothing to their liking.
Line Worker (Former Employee) – Johnson City, TN – March 6, 2016
This job was simple for the most part seeing as I boxed water heaters. However, management was not the best and job security was the worst. Truly I did not learn much here. The hardest part was work in the facility with no A/C, it was always extremely hot.
Production Worker (Current Employee) – Franklin, TN – August 18, 2016
This used to be a wonderful place to work, but current management is destroying the environment and morale of employees. The HR department has totally lost connection with the employees. They have lots of long tenured employees, but see no value in them. You can work there for a paycheck, but don't expect any more than that.
A typical day at work consists of dealing with a boss that is unpredictable at best while managing to produce quality material. The working conditions are safe and clean. My supervisor is disrespectful and rude. The plant manager is nonexistent and provides no support to the facility.
Invoice Specialist (Former Employee) – Ashland City, TN – November 13, 2013
The work is very repetitive and quite boring, but the employees have a great way of making the atmosphere fun by decorating, cooking, and having parties. The best thing about being employed is that you get to take breaks any time you'd like. You can eat all day! You get a whole hour for lunch. And, of course, theres always room for promotions and you get very regular decent raises.. very stable working enviroment! Enjoyed working there.
parties, lunch-ins, ability to work ot, employees and management are terrific.. promotions and raises!
repetitive work, mandantory long hours at month end
Tow Motor Operator (Current Employee) – Ashland City, TN – October 24, 2012
A typical day at work starts at 6:00 am and ends at 2:45 pm. My forklift operator's job is to move product from one location to another location safely and securely. This is done through the manipulation of the forklift controls and toggles. This includes the loading or unloading of a trailer,or other storage unit. It is my responsibility to perform routine inspections on the forklift to ensure its safety and to ensure it is capable of performing the job required. My personal qualities are basic reading and writing skills. The hardest part of the job is making space for items where there is none and the most enjoyable part of the job is getting everything accomplished.
receive a safety voucher yearly.
health insurance premiums rise everytime i get a pay raise.
Call Center Agent (Current Employee) – w.state street Bristol Tn – January 2, 2014
Working for aosmith through Teleperforamance is a wonderful experience. A job that has great response to its employee's needs and a wonderful environment. At 9hr it was the first company to really take a shot and hire me, and they were not disappointed. Currently employed for a year I am already responding to emails/fax, esculation call backs, and doing my part to help new agents on the phone. I am also one of the few to be trained to handle special calls that require specific training to take. I have a healthy relationship with my supervisors and fellow agents in this fast paced call center.
HVAC CAD Technician (Former Employee) – Tipp City, OH – April 13, 2016
Currently Regal Beloit.
Created CAD and BOM for electric motors for our assembly lines in Mexico to produce. Loved this job, I only left because I moved out of state. This company promoted from within and encourages employees to learn and grow.
Great hours, Several opportunities for advancement
Packaging, Installation, and Chemical Paint (Former Employee) – Charlotte, NC – June 16, 2014
AO Smith brought me on as a temp, and within 3 months I was full time with benefits. Its the type of company where little things like showing up on time everyday, relying heavily on hard work and low on excuses is rewarded. Constant job openings are posted with more then enough opportunities to move up. There was zero tolerance for anyone who was anything less then dedicated and punctual. Goals had to be met on a regular basis and sometimes that required staying late and putting forth extra effort, and you were most certainly rewarded for it. Water Heaters , Tanks , and Gauges had to be properly calibrated, tested , labeled and shipped properly with a slim margin for error.
running the ins and outs of a shipping and receiving office
Shipping Clerk/Secretary (Former Employee) – Ashland City, TN – October 24, 2013
- working on the AS400 program for pulling orders for dock workers, completing and locating inventory, completing all reprots to submit to management, vice president and president of plant and company -who to run a ship/receive office accurately fast paced and new program (AS400) not used everywhere -management was professional but made the enviorment entertaining to make a better work place - co-workers were like family after working 12 hours a day 7 days a wk for 11 months -hardest part of job was getting inventory located outside the plant at other warehouses shipped over to shipping docks to load for live loads and drivers waiting on t a time schedule they have to adhere to by state laws. -most enjoyable working with management and learning more of the entire job and company to excel in my position and the diversity of drivers assisting nightly.
holidays off, over time available and the diversity each day
company changed ownerdhip, change over caused los of job, needed better benifits