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ABC Financial
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15 reviews

ABC Financial Employer Reviews

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good job with job stability
Customer Service Rep (Former Employee), little rockAugust 4, 2014
great incentives and bonuses, weekends off and you also get paid vacations
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No job is worth the stress
Remote Customer Service Agent (Former Employee), HomeJune 13, 2014
Pros: pay, weekends off, working from home
Cons: too many to list!
This job is beyond impossible. They are quick to jump down your throat for the smallest mistake (mostly mistakes made because the at home supervisors give you different demands on how to do things) yet they won't bother telling you how well your doing once in a blue moon. They talk down to you as if your a child. My supervisor was rude to the point – more... where I had gone to HR and told them my concerns. Nothing got done because those who work at the actual location have their own little clique and the work from home agents don't stand a chance (unless your a friend or family member of someone at the main branch that they have referred and they see to it that their friends treat you good). This company is a set up for failure and sadly it's not even the angry customers that are calling, it's the supervisors and the company it self. I would recommend staying far far away from ABC Financial as possible. The amount they pay is not worth the stress and being degraded by those at the branch. – less
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Not Good
No Longer Work There (Former Employee), Sherwood, ARApril 18, 2014
Pros: seem to be very loyal to the small town in which it's located.
Cons: incompetent management, finger pointing, out dated product
I think there's a fairly select type of person who would enjoy working here. This is a company that primarily has one product, an aging health club billing system. Management has pushed the company into growth, which would be great, except for the fact that managing a small company and managing a larger one require different skill sets. The current – more... president got his start as the janitor of the company. Kudos for job advancement, but he does not have the skill set needed to lead this company. I witness a lot of back stabbing and office politics with this company. Some people like that sort of thing.

This company is ripe to see a more nimble competitor, with a more modern (less overhead) software product move in to this niche market . – less
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Very busy
Customer Care Personal & Mail Processor (Former Employee), work from homeJanuary 17, 2014
Pros: good pay
Cons: long hours, mandatory overtime 3 times a week
Handled all word processing and typing. Entered data for reports and production items. Helped plan and organize company functions. Answered the telephone and represented the company in a professional and businesslike manner.
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remote
Accounts Representative (Current Employee), El Paso, TXOctober 8, 2013
Pros: remotely, able to get paid time off as soon as youre hired
Cons: management still needs to focus on the teams
overall good company to work for, its all remote theres really no interaction with anyone else except the clients you are assisting
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Shady Boots
Client Services (Former Employee), Sherwood ArkansasJune 28, 2013
Pros: work from home
Cons: no job security / high turnover rate
I have never experienced a job like this makes you feel like your never doing anything right, never praises you for improvements only if you get 100 on your QA score do they recognize you. And you better keep it up because the praise is vey short lived. This a a very cliquish job and they really don't like new people trying to get to know them. If you – more... do make friends it will be with the people you started with but most do go there separate ways once there on the floor. Mostly they are just trying to hold on to there jobs because once you on the floor the employee emprowement is over and they let you know in a Heart beat you can and will be replaced. Member Services forced to be Client services Rep also or find a new job. They appear to be a quality company and that you should be honored to work there but truth be told they are a very shady company practicing capitalism at its finest. The turnover rate is insane and they will hire anyone. They don't drug test and it shows, by the type of questionables that work there. – less
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Enjoyable to an extent
Remote Customer Service Billing Agent (Former Employee), Little Rock, ARMay 30, 2013
I throughly enjoyed working for ABC financial. But the managers didnt show a willingness to help me succeed. But i would refer anyone who needs a job
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Good workplace
CSR (Former Employee), Little Rock, ARDecember 8, 2012
Pros: benefits, and off on weekends
easy going day at work but sometimes stressful. Coworkers all get along, hardest part is i learning the skills.
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Productive
Member Service Representative (Former Employee), Little Rock AROctober 23, 2012
Pros: incenitives
Cons: i have no complaints
Talking on the phone
contracts
was excellent
co worker were great
hardest part was dealing with irritate customers
going home
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Customer Service Rep
Bilingual Customer Service Representative (Former Employee), Jacksonville, FLSeptember 18, 2012
Pros: pay, benefits
Cons: stressful, too many calls, very strict
Great pay, great benefits but no work/life balance. It's a billing company call center so prepare for call after call with 107 calls in queue. Not fun. Mandatory OT for call center reps isn't fun either but the paychecks are nice and fat. Good benefits too.
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ABC Financial
Mail Processor/ Customer Care Representative (Current Employee), Sherwood, ARJuly 24, 2012
Pros: free gym membership, medical benefits, 401k, and company contests
Cons: very difficult goals set to achieve for standards.
Employees are well trained and questions answered patiently and knowledgeably by management team. A "family" environment is promoted.
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Fun place to work! Lots of opportunities for advancement.
Customer Care representative (Current Employee), Sherwood, ArkansasJuly 4, 2012
Pros: monthly incentives, fun people, room for advancement
Cons: late schedule
ABC Financial is a great place to work! If you are looking for a company that treats their employees with respect and acknoweldges a job well done, this is the place to be.
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Not a fun work enviroment
Customer Service Rep (Current Employee), Sherwood, ARJune 12, 2012
Pros: benefits
Cons: they dont care about their employees
Wouldnt recommend job to anyone
They dont have enough flexibility for workes
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VERY UPBEAT
Desktop/Network Support Technician (Former Employee), Sherwood, ARApril 12, 2012
Pros: good atmosphere
Cons: 2nd shift
Typical day was technical support via phone
I learned their software
Management was amazing!
co-workers, I didn't get to know them very well because I wasn't there long enough
The hardest part of the job was being on 2nd shift.
Best part was management