Worked from home, Monday through Friday. Some holidays off but several mandatory OT hours required the day after (ex. Friday after Thanksgiving). Handled customer service calls for different gym members around the country, I learned Gyms are very shady. Since you work from home, there is no real interaction with coworkers or management, you begin to love the outside world, even traffic!! You feel like a number, like no one cares about you. There is plenty of micromanaging. Felt like never did anything right, always provided with plenty of negative feed back (despite having good stats), no recognition for a job well done. The hardest part of the job was being at home when family is around. Guidelines state you can be fired if customers can hear any outside noise, and despite having my own office, I was always paranoid and uncomfortable. Another downside of working there is the very frequent mandatory OT. If you are going to school, even if you setup your schedule around work, you may have to chose, get fired or continue your education. There is nothing I can honestly say I enjoyed about this job.
mandatory ot, the feeling that you never do something right, work from home