Pros: met great customers and became friends with a few.
Cons: my review should cover this
Worked as a shift manager. Store I worked for had a bunch of slackers that made it difficult to enjoy any part of the day and when I told upper management they blew it off since we always needed a "warm body" to come in.
Typical day: Open store (or close at night), count the money (which always seemed to be off) and see what items were low and stock them accordingly. Sometimes we had early morning trucks (4am-6am) with 300-600 cases that would be unloaded by yourself and 1 other person. After the unload was done, you would then have to try and put away most of it before store opened. Morning shifts expect only you and 1 other person there. Gets frustrating when you have vendors coming and going and needing to scan in everything, while trying to keep store clean, watch for customers, ring up customers, watch for shoplifters and putting away the truck order.
Typical night: Close store, count the money and front the store. Employees always came up with excuses on why they wanted to leave early and since it was only 1 other person, they wouldn't be able to. This made them not want to work with you the next time they were there and they wouldn't. Again, nothing was done by management.
Company is family-owned. They only have stores in Florida. Rising in the ranks is almost a no go since the higher management is usually a family member (brother, sister, in law, etc.) The company doesn't have their own vision. They take bits and pieces of other similar establishments and try to incorporate them into their stores, usually with terrible results. Their commission system there is completely – more... broken. We used to have single commission sales, but, then they switched to store incentive sales. This means that in the past, you could have made an extra $100-250 a week, then when they switched and "pooled" all commissions, everyone got a share - even the ones that hardly worked. So that extra $100-250 you would have seen on a paycheck would then be split between everyone. So if they weren't selling the ABC products (in this case called DTY - or- Direct to You), you wouldn't make much more on your paycheck than base pay.
Just some added info: Store is open everyday of the year except Christmas and Thanksgiving. If you are family oriented, this may not be the job for you.
Dead end job and wished that it wouldn't have taken so long for me to leave. – less