District Manager (Current Employee) – Rockville, MD – October 10, 2017
The typical work day(remote) starts with reviewing emails, meetings and following up on outstanding items related to deals is progress. ADP is the leading HCM company worldwide with tons of tools and resources that contribute to learning and development. Management initiatives can be overwhelming at times as the culture is very demanding and very performance metric driven. Extreme hands-on approach from management, can be very overwhelming and paralyzing at times. The most challenging aspect of the job is balancing self-gen versus partner referral opportunities. Partner BU's tend to be less engaged as it relates to indirect high profile initiatives.
Work From Home
Health benefits aren't what I expected - expensive!
Senior Payroll Consultant (Former Employee) – Alpharetta, GA – March 16, 2018
Overall a great place to work with some of the best benefits I've seen. Managers are like revolving doors though, or the weather in Colorado. If you don't like one or vice-versa, just wait a bit and you'll have a new one. Some were great, and others, not so much.
Treated stats like they never lie vs questioning disparities
Workforce Management Consultant (Major Accounts) (Former Employee) – Oklahoma City, OK – March 16, 2018
I believe this company has the potential to be a great company to work for, with that being said they need to revamp their management staff to be more forward thinking and not so old school. They were unwilling to think outside of the box when it came to closing deals or obtaining appointments with potential clients. They also show extreme favoritism to particular sales associates and they were not willing to split up territories fairly. Had company expense credit cards but were not able to use them to assist in closing deals; taking clients out to lunch, dinner, etc...
NAS HCM Service Consultant (Former Employee) – Louisville, KY – March 16, 2018
Ever changing structure and processes, makes it an interesting place to work. One is often is being reactive versus proactive. Management sincerely cares about their employees and tries to help them balance work/life home, but due to workload this can be hard to achieve
Cutting edge technology for benefit administration
job training done simultaneously with job performance does not work
Human Resource Business Partner (Former Employee) – Township of Findlay, PA – March 15, 2018
I was expected to do my new job while simultaneously being trained on how to do my new job. This was an awful method of on boarding. I spent hours per day training all while constantly being interrupted by clients
Human Resources Analyst/ADP Benefits Administrator (Current Employee) – Boston, MA – March 15, 2018
I do not work for ADP directly. My opinion is based on the relationship ADP has with my current entity. I cannot speak to working with the company itself. My title is based on the system access granted to me to take care of benefit inquiries for internal employees. As far as ADP specifically, the team is helpful once you are able to reach someone. I think communication and transparency when issues surface that potentially affect a large group can be better.
Billing and Invoice Specialist III (Current Employee) – Alpharetta, GA – March 14, 2018
Absolutely Great company to work for. I do not mention this because I am the current employee. The company truly has an employee first attitude. Which doesn't mean this attitude is withheld by all the managers but the overall goal of the company is to take care of their employees and continue their career growth and placement. The benefits are Excellent and the diverse group of people are Awesome.
Tech and Apps Management Specialist (Current Employee) – Norfolk, VA – March 14, 2018
ADP has changed from a company with a reputation for job security and internal stability to a confused mess of corporate politics pursuing a transformation initiative. Paying lip service to Agile methodology without recognizing that it is not suited to the company's culture or client base. Cutting staff before stabilizing the workload. ADP has bowed to Wall Street pressure and failed to remain innovative in the face of smarter, cloud-based competition, yet they've chosen to embrace development methods that do not solve their problems in the changing industry.
The employees keep ADP working.
The executives are destroying the culture and driving out the people who keep the place running.
Operations Manager II (Former Employee) – Augusta, GA – March 14, 2018
Daily responsibilities were work force planning, ensuring client satisfaction, learned various managing techniques, with a diversified work culture. The most enjoyable part of the job was working with associates in their career development, training and monitoring associates in providing an excellent client experience. Mentoring associates to help their career growth and advancement.
A very stressful and competitive work environment with poor management.
Benefits Implementation Consultant (Former Employee) – Atlanta, GA – March 13, 2018
Overall ADP gets a mediocre rating from me. The one way they shine is with the wealth of resources for education and informational purposes. Compensation and bonuses are excellent though and that is a plus. Management is very spotty and it really depends on what department you work in and who you work under.
Compensation, opportunity for bonuses, and benefits a definite plus.
Sales Apprentice (Current Employee) – Seattle, WA – March 13, 2018
A great place to work if you like to work outside of the office. Normally Monday and Friday your are in the office calling and generating leads. Tuesday thru Thursday you are out prospecting and talking to business owners about ADP and how they can benefit from the services that ADP has to offer
Benefits Representative (Former Employee) – Salt Lake City, UT – March 13, 2018
Clock in, do your job, clock out. I learned that I didn't want to be looked at as just a number. Management plays favorites. Culture is very much, the company doesn't show loyalty to you, but expects loyalty in return for a stable job. No growth is promoted, they would prefer to bring in talent rather than promote within. They promotion scale is indicative of this. They use job classes and only provide 3-4% increase per class you increase. The hardest part about the job is surviving the culture. The most enjoyable part were the employees the people you are around are fantastic.