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683 reviews

ADP Employer Reviews

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customer service
Lead agent, General (Former Employee), Lynnwood, WAApril 18, 2014
Pros: benefits and time off plan
Cons: mandatory overtime constantly and no personal time with family
I worked for ADP several years and I loved the job itself.
It was challenging everyday and that is what i thrive on.
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ADP - Comprehensive Outsourcing Services
Payroll Specialist II, FPC (Current Employee), Alpharetta, GAApril 15, 2014
Pros: variety of training on adp platforms
Cons: work life balance
Manage and provide on-going resolutions to case management service requests.
Execute payroll processing activity in accordance with SAS70 guidelines.
Manage payroll processing schedules for Biweekly, Semi Monthly and special payrolls.
Reconcile and audit checks.
Daily processing off cycle checks for Terminated employees, deduction refunds, ACH refunds, – more... manual adjustments. – less
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little work life balance
Service Support Specialist (Current Employee), Augusta, GAApril 14, 2014
not as focused on work life balance as they present themselves to be
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High Energy Work place
Project Manager (Former Employee), Alpharetta GAApril 14, 2014
Pros: fast paced workplace, working as a team
Cons: sometimes deadlines changed
Managing each assigned client projects. Managing the project team both internal and external for the project. Setting up several conference calls/webinars both daily and weekly to ensure a successful project execution. I enjoyed bringing the calm to the storm.
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productive work enviroment
Client Tech Analyst/Accounting (Current Employee), Augusta, GAApril 13, 2014
 Provide national support for ADP clients, systems, products and initiatives by troubleshooting, rangering, and resolving level II technical issues
 Demonstrate leadership and expertise by working as the vital link between ADP and the car dealerships.
 Handle direct client calls from the most technical clients and client issues that are transferred – more... from ADP
 Work with level I support, other ADP departments, and external supplier technical assistance centers when necessary and drive training down to the frontline associates.
 Provide telephone support in a fast paced, service-focused environment providing solutions to real world
 Responsible for resolution and/or escalation of issues.
 Dedication to exemplary customer service
 Provide timely resolutions.
 Identify problems, research and analyze solutions, make appropriate recommendations and decisions, and effectively communicate directly – less
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Productive workplace with friendly co-workers
Lead Accountant (Current Employee), Elk Grove Village, ILApril 10, 2014
Pros: benefits- pension, 401k matching, stock options
My co-workers were friendly and helpful. We worked great as a team.
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Great Company
Banking Rep (Former Employee), Augusta Ga.April 10, 2014
Pros: hour lunches, family oriented, amenities
Cons: attitudes of supervisors
I agee with all from Augusta, Ga. I think the company itself is great but, some people they put in management positions need to be looked at further. I was a temp 3x times and I felt like you are treated different. I really enjoyed my job and the other employees, but the Supervisor could have used a few classes on etiquette and continuing education – more... classes on how to be a Supervisor. I would go back to Adp but never again as a temp. – less
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Great work enviornment
Teledata TSS (Current Employee), Buena Park, CAApril 9, 2014
Assist and Supervise reps that receives payroll data, including hours and earnings and basic employee data, via phone or fax and enters it into the processing system. Audits payrolls for accuracy, fix terminal errors and Master Files not on Disk. Reset Associates and Reps user name and password, Answers basic client questions and/or escalations regarding – more... payroll including processing procedures and taxes. Keeps accurate record of client inquiries/changes in the client relationship management system. Change and update client company information for banking and shipping information. Setup or delete deductions, manuals, voids, garnishments and New Hires, adjustments and accruals. When high volume of calls assist in the Payroll queue taking EasyPay and RUN ADP calls. Multi-Sate Payrolls and labor laws – less
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Awesome work environment
Patient Account Specialist (Former Employee), Louisville, KYApril 7, 2014
The staff at ADP genuinely cares about their clients. The management is there to help you in anyway they can.
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Protect and serve
Security Officer (Current Employee), Florence, SCApril 7, 2014
Pros: love helping people.
Cons: not enough pay
Protect and serve the client / property assigned. Assist sick and handicap clients when needed.
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Results oriented and fast paced
Manager- Carrier Enrollment Services (Current Employee), Salt Lake City, UTApril 6, 2014
Pros: flexibility with working from home
Cons: political
Being well organized every day makes the days go better. A willingness to adapt to change is a must. The workload is heavy at all times but specifically during annual enrollment from Sept to March. Management varies by manager and by location. Decisions have a generally financial basis so competition is fierce. The most enjoyable part of the job are – more... the associates on the front lines. They are great to work with. – less
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A wonderful work place to work while learning everyday
Customer Service Rep Call Center (Former Employee), Salt Lake City, UTApril 5, 2014
Pros: great benefits skills base pay
on phones for 8 hours assisting clients with muilti issues resolving medical issues making sure clients issues resolved in a timely manner. Management always there to help and assist if needed. great team players. the hardest part of the job was telling clients that you have done everything possible to resolve there issue but couldn't ex for flexible – more... spending account when they did not have any experiences all year to use the funds in a FSA account. If you don't use it you lose it. that was the hardest thing was telling your client they had no access to their own monies. The most enjoyable part of my job was knowing that every client issues was completely resolved before I released the call. – less
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This is the place to build your skills
Sales Executive (Former Employee), Allentown, PAApril 2, 2014
Pros: great place to bond, learn and build your resume.
Cons: constant changes to your job responsibilities and compensation.
The Inside Sales division is still in it's infancy stage. The training is ongoing and given across multiple channels (virtual, face-to-face and self-paced archives) and is very informative. You end up building great relationships with our co-workers but the hardest part is dealing with the constant changes in programs and the constant manipulation of – more... the salaries/compensations. The Presidents Club trip is always spectacular but you are lucky if you see the same people or even make it multiple years because of how much they change your job from year to year. – less
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Terrible job experience
Csr (Former Employee), Augusta GAApril 2, 2014
Pros: other associates
Cons: management/ no job security
Worked as an contractor for 6 months. Being a contractor u are treated like a red headed step child. Management was nasty. They barely helped when you ask them questions. And when you do go to them they act like ur bothering them. All of my stats were good and still no type of advancement. I would not recommend to anyone. I'm not sure how the other – more... sites are but in the Augusta building for national accounts is terrible.The job it self was not that bad just the people in management. I never wanted to be there! – less
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Very Professionel with a relaxed atmosphere
QA Analyst (Former Employee), Roseland, NJApril 1, 2014
Pros: a great place to work
A fun place to work and learn, very neat and highly professional staff and co-workers. A great cafeteria with very healthy and variety of food and drinks to choose from.
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Talent Management, Payroll and HR System Professional Services
Director, Talent Management Implementations (Former Employee), Roseland, NJMarch 31, 2014
Nationwide Payroll and Strategic HR Systems including outsourcing of administrative tasks. Talent Management systems included learning and development, performance management and succession planning.
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good enviornment
Driver (Former Employee), Houston, TXMarch 31, 2014
Pros: the people
Cons: no time for anything else
IT is a laid back fast paced environment, the people are easy going and easy to get along with.
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Great place to advance
Client Service Consultant (Current Employee), Alpharetta, GAMarch 26, 2014
Awesome place to work! Good benefits. Lots of advancement within the company. Great networking opportunities
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None
EDI Manager (Current Employee), Alpharetta, GAMarch 24, 2014
ADP is a great place to work and grow. The company has lots of job opportunities, technical and non-technical.
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Review
Project Manager (Current Employee), Baltimore, MDMarch 23, 2014
Pros: flexible work schedule
Cons: pay scale is too low for amount of work required from employees
Company provides good benefits and wellness program. They do empower employees to make decisions on their own but just not enough promoting from within. This creates a lot turnover for the company

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About ADP

Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource – Read more