Pros: monthly/quartery employee meetings, employee performance and appreciation/acknowledgements, employee at work treats and bonus incentives
Cons: not enough time to focus on individual clients, 30 minute lunch too short
A typical day at ADP consisted of consist inbound client resolution in regards to payroll processing
I learned a lot from working at ADP. One of the main things I learned was to follow up with clients just to let them know you have not forgotten about them. Everyone needs their payroll so I took that personally to provide a timely resolution for all concerns.
Management at ADP was nice. I've had some of the best managers a employee could ask for. Very open minded and willing to assist employees to better themselves for job performance.
The hardest part of the job was the time management. Because of the high intensity of the job, the manual time and labor was not available to give personal one on one time to each client as I would have liked.
The most enjoyable part of the job was interacting with the clients, resolving their issues and concerns, ensuring that their employees were accurately paid for payroll processing and payroll was delivered on time.