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362 reviews

ADP Employer Reviews

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Productive and fun work environment
Associate District Manager (Current Employee), Brooklyn, NY – March 11, 2013
A typical day at work involved going to the office in the morning to make calls, send emails, set up appts for the day. Then you head out to your territory and work the different channels to create business and lead generation. You see bankers, CPAs, clients, and prospects. At the end of the day you head back to the office to to finish paperwork, submit – more... deals, send emails, make calls, set up more appts.
I learned how to handle working with small business owners by winning over prospects and maintaining relationships with them once they became clients. Objection handling, negotiation, and closing were the top skills I learned while working with ADP.
My coworkers have become my family and are a huge reason why I love working each day.
The hardest part of this job setting appts. That being said, it is all a numbers game, so the more prospecting and networking you do, the easier it is.
The most enjoyable part of the job is building relationships with prospects and clients. Each day is different as well as every appt you go on. – less
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Dog eat dog
District Manager (Former Employee), New York, NY – March 11, 2013
Pros: partying, trips, and time out of office
Cons: high turnover, virtually mandated partying/drinking, cliques and unbelievable pressure
ADP in Manhattan is a good place to work, provided you get a good territory. If you get a bad territory you will struggle.

At ADP you have to be ruthless to get sales. As you would at most sales jobs that involve alot of cold selling.

If you sell, management will let you do virtually anything. If you don't sell you will be micro managed and put under – more... extreme pressure.

The hardest part of the job is making quota. The best part of the job is the constant happy hours, trips you win, partying and not having to be in the office.

There is excessive turnover. Probably 90% every 365 days. It sorta feels like body snatchers. One day you walk in and a person you thought would never quit is just gone.....

I learned from this job that you have to be really in love with high pressure sales to be happy here. I learned that you will have an easier time if you are well connected. I learned how to be cold blooded when selling a deal.

If you are young 21-25 and love drinking and partying you will be able to last a while here. – less
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– March 24, 2013

Yes, I agree with you about a lot of free time/partying. I personally witnessed this in Houston with one employee, Grey Falls office, who had time to spend hours upon hours talking to one of her boyfriends- Not impressed with her character, her lack of integrity! That's cheating in my opinion!

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Interactive workplace, constantly learning
CSR (Former Employee), West Des Moines, IA – March 8, 2013
Working with benefits administration, you expect a tedious day of people yelling at you and other frustrations. Because of my understanding of legal terminology, I was asked to aid in the translations of changing laws regarding unemployment health benefits, Union benefits and etc.
The hardest part of this job was explaining the changes to benefits law – more... to independent members, as well as union changes. As challenging as this was, I also enjoyed this. You could hear the light on the other side of the phone when someone understood what you were explaining. – less
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productive and fun place to work in.
Printback Operator (Former Employee), La Palma, CA – March 7, 2013
Pros: free luches/snacks on busy days.
sometimes busy, sometimes slow. Always kept myself busy no matterwhat.

happy to see my co-workers everyday at work, them happy to see me as well was a beautiful feeling.

management was good.

hardest part of my job? Hmm....None. :)

every part of my job was enjoyable. when too busy i took it as fun, im here to work and when not to busy i kept myself – more... restockin/cleaning stations. – less
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OK Place to work
service rep (Current Employee), GA – March 7, 2013
Ok place to work. Will help you to train on necessary HR applications being used in the industry today
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Good Place To Work
Payroll Specialist (Current Employee), White Marsh, MD – March 6, 2013
Good place to work. Family oriented environment.
Fun place to work.
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High Pressure but the potential for good income. Working in the field with clients to improve processes is the best part of the job.
Client District Manager (Current Employee), Houston, TX – March 5, 2013
Pros: great benefits, innovative, potential to make good money
Cons: internal frustrations
ADP is a really great company with innovative goals and forward thinking. There is very high turnover in our group. The most enjoyable part of the job was working with clients to determine needs and sharing with them ways we could improve on their process.
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ADP work days could be quite intense
Payroll Specialist II - Payroll Processing Team (Former Employee), Alpharetta, GA – March 3, 2013
Pros: good benefits and pay
Cons: bad management in payroll managers. micro-management
ADP smothers you with work and checklists that demand everything be completed each and every day. The stress level in payroll impacts your health and personal life because you are asked to perform a lot of overtime and work on weekends.
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Abcde – March 11, 2013

This is the truth! I experienced the same exact thing.

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Busy job always something to do
REPORT SPECIALIST/CUSTOMER SERVICE/DATA ENTRY (Former Employee), Buena Park, CA – February 26, 2013
Pros: the experence, hour lunch, on site cafeteria. good benifits, medical clinic
Cons: hours, lack of vacation approval
Answered calls from clients processing payroll or needing corrections on processed payroll. Management and my co-workers were enjoyable to work with. I couldn't say there was anything to tough about the job accept maybe an upset cleint every so often.
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Complete charge of daytime operations and fully in charge of printer production
Director Of Operations (Former Employee), Parsippany NJ – February 25, 2013
Pros: the excitment of providing world class service as part of a larger team
Cons: distance from home
Was responsiable for all production generated daily. Responsiable for 50+ associates (at times this number exceeded 100+). Reviewed equipment specs for future purchases. Met with various department heads in strategy meetings for on-going projects. Managered all reporting lines and administrated to all HR needs.
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Assisting Clients
Payroll Service Representative (Current Employee), Alpharetta, GA – February 24, 2013
• Provide on-going support and technical assistance to assigned ADP TotalSource client base regarding product/service capabilities and payroll problems.
• Process client payrolls via telephone, fax or electronic worksheet with a high degree of accuracy while providing superior client service. Receive telephone service calls from assigned TotalSource – more... Payroll client base regarding payroll questions/problems.
• Receive telephone service calls from assigned TotalSource Payroll client base regarding payroll questions/problems.
• Resolve issues related to payroll and enhances client's product knowledge ensuring utilization of appropriate processing procedures.
• Develops and maintains effective ADP/client communications to ensure client satisfaction and improving client awareness on issues relating to wage, hour and labor laws, thus increasing client retention and limiting ADP's legal liability.
• Provides account management for clients with decentralized ADP Business units in a manner consistent with our World Class Service initiatives. – less
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Good place to work.
TAX PROCESSING SPECIALIST II (Former Employee), San Dimas, CA – February 23, 2013
Pros: 8 hour days
Cons: says their diverse; so not true
My experience was great in the beginning. My last two years got grouped with a manager that did not know my job. We bumped heads and I was fired two years later. Not good. ADP is not very diversed. It's not what you know but who you know. Blacks are flowned upon. Not very many blacks within ADP especially in upper management. You are granted an eight – more... hour day weather with your duties or your personal leave. Did not like having to use my personal leave to make an eight hour day. – less
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Good place, even during a hiring freeze.
Employee Service Representative (Former Employee), West Valley City, UT – February 22, 2013
I only worked as a temp, but it was one of the most pleasant places to work that I have ever worked. Even though I was a temp, I felt welcome, at home, and part of the company.
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Horrible Place to Work!
Client Service Manager (Former Employee), Louisville, KY – February 21, 2013
Pros: you get a paycheck
Cons: benefits, culture, management, diversity
I worked for the company when it was SHPS, Inc., so my review is based on my work history with SHPS, Inc., as a Client Service Manager. Pay & benefits are OK, could be much better, work life balance doesn't exist & management thinks it is great idea to manage by FEAR. Pay increases hadn't taken place for three years, IT is a joke, instead of each department – more... working together for the good of the clients, company, etc., the departments work AGAINST each other, there is no thought process given to the clients needs, if you don't ask, you don't get it & everything falls on the head of the CSM, if finance messed up, it falls on the CSM because we were suppose to be their "watchers." They have the most obsurb motto, "trust but verify." Management is not educated, they pretty much just worked their way up from a previous position and it is all about who likes you on if you will get promoted, regardless of your work ethic. RUN, save yourself, find something where you're valued, with friendly culture, diversity & inclusion. – less
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Great company
District Manager (Current Employee), Cincinnati, OH – February 20, 2013
Great sales training, management and team support, and great benefits
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Pleasant place to work at.
Printing Operator (Former Employee), Edgewood, NY – February 20, 2013
Pros: good enviroment
Cons: pay rate
Operating big printing machines was a good and fun experience to learn. Learning the computer program that tells the machines how the job should be done was good. Managing the machines to keep them running was also very interesting. Management and other employees are very helpful and respectful as well. Hardest part was to keep machines running at 100% – more... but still was a good experience never boring. – less
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this company played with employee's money
A/P - A/R (Former Employee), Greensboro, NC – February 20, 2013
Pros: co-workers
Cons: laied off
This job was a good job. I liked the staff that I worked with in my department, but mgmnt played with 401k deductions and got in trouble with them. This hurt them financially and had to give layoffs
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Productive and energtic job
Commission Specialist (Former Employee), Clinton, MS – February 18, 2013
What was enjoyable about the job was learning new function each month and interacting with the Sales teams.
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OK place to work & excellent employee benefits.
Service Center Consultant (Former Employee), Phoenix, AZ – February 17, 2013
Pros: excellent benefits
Cons: rather not say
Was a homeshored employee
Lacked coworker interaction
Training for some jobs was excellent & others somewhat lacking
Immediate manager & team lead - great
Hardest part of the job was the demanding schedule & meetings with coworkers & clients in different time zones
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it sucked
Benefit Counselor, Kelly Services (Current Employee), Louisville, KY – February 14, 2013
didnt like it, it wasnt a place i wanted to be especially through a temp service
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About ADP

Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource – Read more