Pros: they offer morale boosting committees to volunteer for.
Cons: not enough options for healthcare
Its a must to come to work about 15 minutes early to log into everything you will need for the day. It is imperative to be logged in to the phones and be ready to start your shift at your scheduled time. Schedules are strictly adhered to. Lunch times are assigned, however, break times are at your own discretion. The people you work with are more like family than coworkers and are happy to help if you need it. The hardest part of the job is the transition between calls, there isn't much time between calls and must be ready to "switch gears" in a heartbeat. The most enjoyable part of the job is the interaction with coworkers, an amazing camaraderie. Sharing thoughts and ideas with each other, and the eagerness to help one another.