Independent Health Benefits Consultant (Current Employee) – Los Angeles, CA – May 5, 2016
AFLAC is hands down one of the best and most ethical companies for which to work. However, where the brand excels the infrastructure of the weekly operations leaves a great deal to be desired especially in the way of training. As a new employee the expectations were not as clearly conveyed as one might hope also, the compensation structure is explained to the new hires in a way which seems to be most confusing and difficult to comprehend with much of the staff espousing differing opinions on any given topic.
Agent (Former Employee) – Fullerton, CA – April 28, 2016
If you are independently motivated, it's a good fit. If you want a part time job, this is not good. In order to be able to make a living here, you must work full time hours and be self motivated. There's limited training and you do have to learn a lot of things on your own either online or by making mistakes.
Great sales contests (annual trips, money contests, etc)
Independent Associate (Current Employee) – Loveland, CO – April 27, 2016
Every one at the Regional office in Loveland is great to work with. Once you begin training they don't just throw you out in the field by yourself and tell you get this many appointments. They work with you until you are comfortable to do it on your own. They encourage you in every way and recognize your hard work !
Vice President II (Current Employee) – Bellingham, WA – April 23, 2016
They told me before I moved two states that the job was a commission based gig, but that I'd split commissions with my boss for a time while my boss took me on appointments and introduced me to the community. I show up, and they point me to Google and told me to go and find businesses that might want to offer Aflac. Never did go on any appointments with my boss...
A typical day at work I would have already prepared my schedule for the week the week before so I know exactly what route I would be taking that day. Calling on business owners, or prospect on possible good potential clients. Write business off several polices and collect commissions as payment. What I learned working for Aflac would be the importance in having insurance. A lot of us don't have any type of insurance and with the reform people are being penalized. As for management, I was my own boss. I managed my businesses making sure their answers where answered if any. I managed my time and schedule along the my out-of-pocket expenses to help my market, and brand. I was my own boss so co-workers was not an issue. The hardest part of the job was that my transportation was in need of serious repair and could not withstand the extra driving. The most enjoyable part of the job was the self fulfillment because I was able to call the shots and analyze myself in how well I conduct good work.
Associate (Former Employee) – Rockville, MD – April 19, 2016
Overall this company sucks. No structure.Their training is cold call as many people as you can and sell something.If this doesn't work- repeat first step. "Regional" Manager told me in beginning that they give you warm leads. I admit its my fault for not clarifying this in the beginning.When I showed up for work i asked about warm leads and he said to call all the contacts in my phone. WOW!!
Sales Associate (Current Employee) – Houma, LA – April 15, 2016
My work was very complicated supervising many employees. Loved my job and got along with all employees. Very work focused to do my job without errors. Worked there for 28 yrs. What I have learned working here were many skills. Working in the IT dept, posting cash and had to opportunity to be a cashier supervisor. The hardest part was to make sure all cash was accounted for at the end of each day
Field Agent (Former Employee) – Bennington, VT – April 15, 2016
If you are willing to work and are extremely motivated the income is limitless. You pick a town and go business to business trying to fill their insurance needs. Cold calling can be difficult and nerve wracking but immensely fun and rewarding.
Just a year ago this time in April I was miserable as miserable a human being could be. Scared. Hopeless. Making cold calls without even knowing how to do them right.
Aflac throws you out there without any preparation, proper training and guidance. I started making my calls right after becoming an official agent with the company. Knowing nothing about any products at all. One of our Rotarians told me recently that Aflac treats their agents like they are throwing sh.t at the wall – something will stick.
Nobody really cares about you there. Here is an outdated phone script with naïve instructions on how to “overcome” prospect’s objections. Go junior, make your hundred calls a day, something should stick. If it doesn’t – make more calls. Set appointments, set appointment, more appointments! Doesn’t matter if they don’t need Aflac. Cannot be! Everyone needs Aflac. Sooner is better.
Did you set an appointment today? Great job! Hit the rock! Two or three appointments? You are a hero of the day!
After getting your appointments you of course need to bring someone experienced with you to that meeting because what can you say after being with the company for 5 days? Do you know your value proposition? Real stories? Do you have any idea how you are going to help your customer? Well, you are clueless. You are definitely in need of your manager to go with you and do all the talking. You just sit there like an elementary school student. Be silent. Listen carefully. Take notes too.
Usually all you could get is that first appointment and run it (if you are lucky and it didn’tmore... get canceled or forgotten by your prospect) with your manager. That is it. You say there should be a presentation as a logical part of a normal sales cycle. Nope. For some reason that I wasn’t able to identify back then, no one wanted to go any further. They needed to think about it, they needed to talk to another person within the company etc. Pretty normal outcome for a new inexperienced green sales person who doesn’t know (or care) about anything else except their burning desire to sell and get commissions. Surprisingly all that applied to most of the veteran agents and managers.
Sell, sell, sell and win another prize! Win a cruise trip, win some extra $$, show off, be better than others.
Being honest - the product Aflac offers is fairly good. Not extremely expensive. Some people can use it and find really helpful. But I am telling you, chances that you will see your original Aflac agent in a year after your purchased a policy is about 15-20%. Some new guy/gal will be your agent if you are lucky. Or if you are not, you get no one servicing you.
Client Service Specialist II (Current Employee) – Columbus, GA – April 14, 2016
The benefits are average. Senior managers are very friendly and try to boost moale Calls are back to back Very mico managed and I have worked in several call centers which makes the job so much more stressful than it should be.