Community Outreach and Volunteer Coordinator
AGE of Central Texas - Austin, TX

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Starting Salary: $12.00/hr
Hours: Hourly, 40/week

General Description: The Community Outreach and Volunteer Coordinator is responsible for representing AGE and promoting the agency’s services and programs throughout the Central Texas community to potential clients, donors, and volunteers. The Community Outreach and Volunteer Coordinator also recruits and trains volunteers for the agency.

Essential Functions:

Community Outreach (80%)

Promote the organization at community-based events and raise awareness of organization through grassroots education.
Conduct outreach within the community to identify potential partners and leaders and to inform community about relevant programs and resources.
Actively seek new ways to engage target audiences to promote AGE programs and services.
Establish and maintain positive relationships with key community stakeholders.
Work with the Development and Outreach department to promote branding of organization.
Implement marketing campaigns for organization, particularly for Adult Day Health Centers.
Represent AGE to the public, including tours and presentations to employee groups, service organizations, faith-based groups, and others.

Volunteer Coordination (20%)

Responsible for recruiting and training volunteers.
Facilitate, schedule, and manage volunteer orientation events.
Organize and coordinate volunteer opportunities for individuals and groups.
Maintain volunteer data, statistics, and outcome measures, including contributing to the volunteer success story bank.
Coordinate volunteer recognition events and work to maintain volunteer retention, including applying for volunteer awards.
Maximize AGE fundraising support and goals through volunteerism.
Work with AGE staff to ensure recruitment and coordination of volunteers for special projects and community events.

Authority: The Community Outreach and Volunteer Coordinator is authorized to take reasonable action necessary to carry out responsibilities as long as such action does not deviate from established agency policies, and is consistent with sound professional judgment.

Working Relationship: Selected by the Director of Development and Outreach, and responsible to him/her.

Required Qualifications:

Excellent customer service and verbal communication skills.
Detail-oriented and highly organized.
Able to build and strengthen relationships with partners and stakeholders.
Strong public speaking and presentation skills
Thorough knowledge of Microsoft Office programs.
Ability to operate standard office equipment, including but not limited to, computers, telephone systems, copiers and facsimile machines.
Must be able to bend, lift, squat, and carry items weighing up to 30 lbs.

Desirable Qualifications:

Strong desire to work in the community with a variety of stakeholders.
Knowledge of marketing and sales strategies and grassroots education.
Knowledge of communications strategies.
Acquainted with community resources in Central Texas communities.
Commitment to senior issues, public health, and community engagement.
Knowledge of volunteer management.

Characteristics Helpful to the Job:

Systematic
Able to multi-task
Independent worker

Evaluations: Job performance will be evaluated at the end of the first six months of employment and at least once a year thereafter. The performance appraisal will be conducted by the Director of Development and Outreach.

General Statement: This document may be changed in the future to reflect the best interest of the agency and/or the people served. Any changes will be discussed with the incumbent.

Interested parties should e-mail a cover letter and resume. Calls are not accepted. Deadline to apply is January 30, 2013.


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