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AIG
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389 reviews

AIG Employer Reviews

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AIG
Legal Entity Technical Analyst (Current Employee), ny, nyDecember 24, 2014
AIG is a good company to work for. It is well managed, and the compensation and benefits are adequate.
Good company overall.
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Good
Websphere Administrator (Former Employee), Livingston, NJDecember 22, 2014
Great Co- Workers

Good Team to work with

Commensurable Managment
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Overall a great place to work.
Director, Sales Distribution (Former Employee), Nashville, TNDecember 15, 2014
I worked for American General / AIG for over 34 years. Seventeen years as an agent and another seventeen years in the home office.
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A great starting job
Document Processor (Former Employee), Amarillo, TXDecember 13, 2014
We would accept and open the mail and get it ready for processing.Management was very helpful and let you know where you stood and would work with you.
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Great company to work for, co workers are awesome!
Sales and Marketing Associate (Current Employee), Jeffersonville, INDecember 12, 2014
Great benefits and a very enjoyable work environment. Co workers and management are always supportive.
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Beware the performance review
Manager (Current Employee), New York, NYDecember 10, 2014
Pros: benefits are good, company understands need for remote work
Cons: everyone is overloaded, upper management jobs are often filled from the outside instead of promoting up.
It will be to your benefit to negotiate as hard as possible for your starting salary. There are no cost of living adjustments, your yearly incentive is all bonus.
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An outstanding working inviornment and a very opened communication with senior staff
Manager of Operations (Former Employee), Houston, TXDecember 10, 2014
Assist the frontline management team in decreasing the Call Center AHT and Compliance percentage by managing Real Time Adherence (RTA) and Schedule Adherence and provided ongoing assistance and support in leveraging our workforce management solution. Managed all reporting tools and reports.
My challenges were with bringing together two call centers, – more... Group Retirement and Fixed Annuity and writing process and procedure to assist managers and senior staff with managing their employees to all KPI standards (Dash Boards, and Ranking reports). With the help of my very knowledgeable Analyst Teams at both Centers this was successful. – less
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Very good place to work
Clerical/Customer Service - Insurance (Former Employee), Bremen, GADecember 3, 2014
Pros: great hours and pay
Cons: needed more help in office
Everyone was Great to work with hours were good and compensation was fair.
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Business System Analyst at AIG
Business System Analyst (Current Employee), Houston, TXNovember 23, 2014
Excellent place to work.
• Involved in identifying the project stakeholder goals and defining project scope.
• Managed customer expectations for project outcomes to ensure full understanding of risks, trade-offs and scope alterations.
• Involved in using the Out of the Box features such as Business Activity Monitoring functionalities, In-bound correspondence.
 – more... Identified business objectives and the corresponding business requirements.
• Created Business Use Cases and corresponding Atomic Use Cases.
• Led and facilitated Direct Capture Objective sessions with impacted business unit SMEs to capture detailed project requirements.
• Followed up on parking lot items in timely manner with corresponding owners in order to get closure on the product requirements.
• Created TO-BE Process Flows maps for review with the business team.
• Created detailed atomic use cases.
• Created data dictionary to document property attributes.
• Created work type process workflows in Pega PRPC.
• Created Mock-up forms, where appropriate, for better visualization and understanding of the proposed software solution.
• Prepare user guide and training materials technical training and user support to business groups
• Performed activities supporting the roll out e.g. the UAT template for Business User for QA, Test Scripts and User Provisioning including who required what access to the application.
• Conduct User Acceptance Testing (UAT).
• Involved in Production Support / Design and Development / Future initiatives. – less
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Short term yet interesting experience
IT Technical Support Associate Tier 1 (Former Employee), Ft Worth TXNovember 20, 2014
This was also contract work. Short term but an overall great experience.
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Working at AIG
Client Services Professional (Former Employee), Houston, TXNovember 18, 2014
Pros: can't think of any
Cons: location
Very structured and culture is great but the opportunity for growth was lacking at the time. It's been over 10 years since I worked for AIG so not sure if my review would still be relevant.
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Productive, Fun, and exciting
Adjustment Analyst Associate (Former Employee), HOUSTON, TXNovember 11, 2014
Pros: bonuses
Cons: healthcare
Loved my co-workers, This was a place where the people worked as a team. Management was very respectable and helpful to all employees.
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Great place for seasoned claims representatives
Claims Analyst (Former Employee), San Ramon, CANovember 10, 2014
Pros: work your desk with little or no micromanagement.
Cons: volume picks up quickly.
Great place to work for seasoned employees in the insurance industry. Not a great place to work for employees who are starting out as there is very little training offered. Most training is offered "on the job" which is fine but be prepared as volume picks up quickly and you can fall behind before you know it. Management provides autonomy to work your – more... diary/files. If you are highly organized, this is a great place for you! – less
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Intern
Claims Analyst Intern (Former Employee), NYNovember 7, 2014
Intern for claims analyst here. Great experience to start.
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Professional and honest.
Insurance Agent (Former Employee), Ponce, PRNovember 7, 2014
professional, honest and ethical. every day was a new challenge.
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AIG
Processor (Former Employee), Amarillo, TXNovember 6, 2014
it was an okay job but needs better leadership and better management that know what they are doing.
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Great people
Distributions Processor (Current Employee), Amarillo, TXNovember 5, 2014
Takes for ever to gain full access to be able to fully do job duties, poor comunication to the processing floor, great people who work around you.
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A very Good Company to work for
Administrative Assistant (Former Employee), Dallas, TXNovember 3, 2014
Pros: alot of good opportunities
Cons: good insurance
one of the best company to work for, I had A lot of good memories fun times
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nice place to work for
Administrative Assistant (Former Employee), New York, NYNovember 3, 2014
Even though it was a temporary job. I learned from other people how to be successful in the workforce. My first job out of college and I was basically a rookie in the job market. Thankfully, I met good people who taught me many things in the department. Not only they taught me work really information but provided me with advise how to become an excellent – more... employee. – less
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Just Okay
Claims Manager (Current Employee), Boston, MANovember 2, 2014
Very corporate and company is going though many transitions since 2008, but okay place to work.

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About AIG

American International Group, Inc. (AIG) is a holding company which, through its subsidiaries, is engaged in a range of insurance – Read more