I used to be proud of working for AIG but it has changed so drastically, The department i just left was way too many hours with very high stress and very low morale. I would have liked to have stayed at AIG and move to another department but since I hadn't been back with the company a year yet, it was not within the guidelines to move me to another department. typical day there was going in and tracking everything you did on a daily basis down to restroom breaks and getting up to go to the printer. I did learn alot about processing withdrawals and transfers for customers but it is extremely high stress job with everything being quality controlled. With all the details you need to watch for, they really don't give you enough time to master the 95% average you must maintain. The management seems as burned out at the employees going through the day in a haze. This is due to the long hours that change from day to day which was the hardest part. The most enjoyable were the times when we were able to act like people, enjoy and count on each others wisdom and guidance which before I left was being frowned upon.
food days, getting to leave for appts, free soda, tea, and coffee
micromanagement, long hours, not knowing from one day to the next when you will leave