Customer Service Specialist
ARC is seeking a Customer Service Specialist in our Kent office.
ARC (American Reprographics Company) is a leader in document solutions. The company provides business-to-business document management technology and services to the architectural, engineering and construction, or AEC industries.
This Customer Service Specialist will be working in the Riot Department assisting with customers, orders and billing.
Requirements for position:
- Must be able to multi-task, have good communication, computer (PC) and organizational skills.
- Familiar with Large Format Color a plus.
- Sign and Banner experience a must.
- Ability to work under tight deadlines.
- Handle customers’ inquiries and resolve problems.
- Take care of all incoming jobs.
- Being able to spot problems (trouble shooting) when jobs are received.
- Processing work orders.
- Assist with preparing orders for shipping.
- Prepares work orders for billing.
- Some reception and phone duties
- Basic Math Skills
This position has great training, and potential growth opportunities, and promotions. We offer a competitive compensation plan salary plus, Medical, Dental, Vision and 401K plan.