Do you have excellent mechanical skills and experience installing and repairing Multi-Function Printers (MFPs)?
Have you been factory trained from Ricoh, Lanier, Savin, Gestetner, Hewlett-Packard, Francotyp-Postalia, Cannon, or other major office equipment and/or mail equipment manufacturers?
Do you enjoy being in the field to diagnose and resolve customers’ equipment / networking issues?
Is providing good customer service important to you?
Do you have a clean driving record?
The ASI Business Solutions team has an immediate opening on their team of specialized Field Service Technicians for the addition of a MFP Field Service Technician. Technicians are responsible for installation of equipment, providing customer training as well as responding to service calls for our customers on Lanier (Ricoh) brand equipment.
ASI sells and services innovative systems from Francotyp-Postalia mailing solutions, Lanier, Hewlett-Packard, and other leaders in document management. ASI also offers efficient solutions to printing, copying, scanning, archiving, faxing and document solutions.
Ricoh, Lanier, Savin, Gestetner Training
Communicate and interact effectively with all customers
Excellent communication skills both written and verbal
Commitment to customer satisfaction and retention
Maintain an accurate parts inventory and customer care records
Adhere to strict preventative maintenance schedules
Work through customer training issues
Good mechanical aptitude with basic electronics skills
Proficient with diagnostic and test equipment
Handle stressful situations and meet deadlines
Ability to multi task and change priorities as needed
Excellent time management skills
Flexible as well as the ability to work in a fast paced environment
Work with little or no supervision
Strong knowledge of PC hardware and software systems
Maintain a clean driving record
Good decision making skills
A + Certification desirable
As a Field Service Technician you will enjoy a highly competitive salary as well as complete benefits and excellent opportunities for advancement and professional growth.
Please contact Doug Young at 972-888-1500 ext. 147 or fax to 972-888-1529. For more information about ASI, visit our website at www.asibiz.com
ASI Business Solutions is an Equal Opportunity Employer