Great company to work for with many advancement opportunites
Technical Support Representative (Current Employee), Ocean Springs, MS – July 5, 2015
Pros: Benefits and flexability
Typical day at work starts with a overview with your manager on how you're doing on your stats. AT&T is about numbers, you need to meet goals that are sometimes out of your control. You need to be able to multi task and be operational. It's decent pay and benefits and has many opportunities and training.
Premise Technician (Current Employee), Houston, TX – July 4, 2015
Pros: Good pay raise. Good benefits
Cons: Working Conditions. Life/work balance
Great job with great benefits. The job is as hard as you make it. typical day would be going into work at 8 riding around the assigned area in the work vehicle. get assigned a job and depending on the – more... house and job determines the time spent. The time getting off is around 8:30 9. The management was okay. they will try to get you to work out of your contract so you have to be careful and make sure you get everything in written form. Hardest part of the day would be dealing with all the different climates and weather throughout the day. the most enjoyable part would be the fact that im on my own throughout the day so I can focus more on my work'. – less
Advanced Technical Support (Current Employee), Grayson, KY – July 4, 2015
Pros: Decent pay, good benefits, being able to help and assist people, as well as potential bonuses.
Cons: Stressful and sometimes negative work environment.
A typical day at work includes taking between ten and twenty-five calls, and assisting customers with technical issues as well as any other issues or needs a customer may have.
Working at AT&T I have – more... learned how to use leadership skills, as well as regularly using multiple computer programs on a regular basis. I have learned how to build excellent rapport with my peers and customers, as well as offering an excellent and fast customer experience.
The management at AT&T is exceptional, and each manner I have worked with has always been very kind and professional. Everyone has always ensure that I put my full effort forward so that I can progress as much as possible.
My peers have always been a positive part of working with the company, and I value the friendships I have made. Most of the people met at AT&T are friendly and courteous, and I have hardly ever hand any issues with my co-workers.
Even though the management and environment is wonderful, the metric goals and constant changes within the company can sometimes be stressful. Not every customer is going to be satisfied or pleasant, and irate customers can sometimes make the job experience somewhat negative.
The most enjoyable part of working for such a company is the satisfaction of helping many people on a daily basis, and being able to fix issues constantly and accurately. – less
Retail Sales Consultant (Former Employee), Metairie, LA – July 1, 2015
Used to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to work
Flexible, positive environment in cutting edge telcom solutions.
Member of Technical Staff (MTS) (Former Employee), Naperville, IL – July 1, 2015
Pros: Flex hours and Work-From-Home
Cons: Administrative loads and heavy processes
This review applies to AT&T later Lucent Technologies later Alcatel-Lucent: Treats employees with respect and equality. Flex hours and Work-From-Home allows balance between work and home. Constantly learning about new technologies. Administrative load and processes tend to be the most frustrating aspect of the work environment. Great co-workers who conduct themselves in a professional manner.
QlikView Consultant (Former Employee), Alpharetta, GA – July 1, 2015
Pros: Growth, promotional opportunities, good benefits and pay.
Cons: I don't have any at this time.
I love the possibility of career advancement. Also, we are on the edge of what's coming out. In the near future, everything will be based off of wireless communications and/or data.You need to always want to do better and surpass your quota to make good money. It's an awesome job to have"
AT&T has long way to go in establishing a culture which cares about their employees.
Special Delivery Operations Specialist (Former Employee), Atlanta, GA – July 1, 2015
Pros: Paid on time
Cons: over manage and not enough days off.
Busy work day. Need to improve the way they train employees to do the work they're assigned to do. Need to set aside funds to give employees the tools they need to do their job. Example: pencils, pens and notebooks.