one search. all jobs. Indeed
 
 
 
Find companies:
AT&T
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
2,267 reviews

AT&T Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
an ok place to work
technical support specialist (Former Employee), ocean springs, ms – June 18, 2013
Pros: great pay
Cons: poor management
Very high turnover rate. Great pay and benefits. Management was very poor and under qualified for their positions. Very boring and repetitive day to day.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great Company
Bilingual Retail Sales Consultant (Former Employee), Cape Girardeau, MO – June 18, 2013
great company to work for with lots of room for advancement and the people and management are great to get along with. Mobile technology is the best thing going on right now in the tech world.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Loved the people that I worked with, great group of people.
Customer Service Specialist (Former Employee), Grayson, KY – June 18, 2013
Pros: great co-workers, some great managers
I would take calls all day, troubleshooting cell phones, mifi devices, laptop connect cards, whatever the customer was having issues with. I learned a lot about how cell phones work and how they work within the network.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A Nice Job to have
Customer Service Representative (Former Employee), Little Rock, AR – June 18, 2013
Pros: vacation time
Cons: nothing
It was a inbound call center. Once I clocked in, headset was put on a the day started. Talking calls is not bad at all but sometimes you have to deal with irate customers but that is part of the job. I have learned to understand that customers are consumers just like me; therefore, the customer wants to understand and relate to their problems. My co-workers – more... were ok. The hardest part the job was hitting a road block. Meaning there is no solution to the customer's issues. The most enjoyable part about the job was always talking to someone different. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Awesome company to work for!!
Commission sales (Former Employee), Knoxville, TN – June 18, 2013
This was an awesome company to start a career and the people you work with are even better. Always looked forward to going to work!!
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Pays Well But Very Stressfull
Technical Support Representative (Former Employee), Lubbock, TX – June 17, 2013
Pros: pays well.
Cons: managment constantly changing requirements
Upper management could not seem to make up there mind on what they expected of representatives. So you never new if you were doing your job properly because they could have changed a rule yesterday that you didn;t get a memo about yet. So although they paid you well they made sure you worked for every penny of it.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work
Premises Technician (Current Employee), Reno, NV – June 17, 2013
I found that while working for the company it can be hard to advance without a college degree or knowing someone that is in management
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Call Center / Customer Service
Manager (Former Employee), St. Louis, MO – June 17, 2013
Pros: annual bonus, wealth of knowledge learned on ongoing basis
Cons: worked many days eating lunch at desk
Managed occupational agents, providing coaching and development on a daily basis. Championed Diversity initiatives and implemented overtime based on needs of business and planned within budget. Enjoyed "open door"policy communication with the agents, helped to enrich our relationship as well as learning curve.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Overall positive launch for career out of college
Territory Manager (Current Employee), Denver, CO – June 17, 2013
AT&T is a great company to work for to get solid experience under you belt. Being in sales, it was a mostly independent job. However, I did feel that many hours were taken away from actual selling to reporting and team calls. The hardest part of my job was getting through the internal processes to proceed in the next step of a sales cycle. Sometimes – more... I felt like there was not enough support or too much red tape to cross to get things done. We joked that no sale goes unpunished. I would definitely like to work for AT&T in the future again as I believe the security and benefits are worth it in itself. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
pay real good
Finance Rep (Former Employee), New York, NY – June 17, 2013
• Work in a fast paced team environment
• Perform operational tasks to maintain audit-ready status in store at all times
• Prepare bank deposits
• Balance cash drawer
• Process and prepare paperwork for recordkeeping
• Work in conjunction with management for all monthly counts, reporting, and providing documentation for operational coaching opportunities – more... for management. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
3 years of work laid off
(U-Verse) Technical Support (Former Employee), Spokane, WA – June 17, 2013
I worked there for 3 years in the teir 2 department and showed up for work one day and over 60 people were standing outside one man stated they were all laid off. Upon walking inside they 5 of standing there were also laid off. Over 200 people with in a couple months time span were laid off. It shows that their CEOs are more worried about not reducing – more... their spending and dropping a mercadies per month then to keep some families with dependant children employed. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Ability to work unsupervised
Premise Technician (Current Employee), University Park, IL – June 17, 2013
A typical day as a Premise Tech,would include me dispatching on my first job from my Ipad and driving to my customers home or business. I would then go over the work order and perform the tasks required. I learned a lot their. I got a better understanding of Voip and the different platforms that it may work on. The most difficult part of the job was – more... trying to calm a customer after they were told one thing by a sales rep but what they were told was not their reality. The most enjoyable part of the job was having the ability to work unsupervised throughout the day. I am someone who is self managed and was able to meet my numbers without someone standing over my shoulder. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Energetic and ever-evoling
Manager (Current Employee), Laurel Mall Hazleton – June 16, 2013
Numbers driven company, maintaining a focus on positive customer experience as well.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and great work environment.
GIS Engineer/Quality Analyst (Former Employee), Jackson, MS – June 15, 2013
8 hour shift, great competitive nature.
Management was great.
Co-workers provide a great work place and environment.
The competitive nature to meet time sensitive dead lines.
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and fun workplace.
Sales Rep/Customer Service (Field Manager) (Current Employee), Atlanta, GA – June 15, 2013
My primary duties are sales and customer service. The position requires me to travel to designated areas to present and inform current and possible new customers with products and upgrades for AT&T UVERSE. As a field mgr. I was also responsible for training of product (uverse) knowledge and product presentation.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
demanding job
Customer Service Representative (Current Employee), Fort Lauderdale, FL – June 14, 2013
a typical work day is 12 hours and a long wait for schedule change
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Retail Sales Consultant
Retail Sales Consultant (Current Employee), california – June 14, 2013
Pros: pay
Cons: work/life balance
Its a great company to work for. It comes with great benefits and flexibility for students
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive place to work.
Premise Technician (Former Employee), St. Louis, MO – June 14, 2013
Pros: travel
•the most enjoyable part of the job were my co-workers
•what I learned here should take me far in my career
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Call center, No set shift, Inconsiderate of their employees
Information Services Assistant (Former Employee), Columbus, GA – June 14, 2013
They dont care about their employees, they arent considerate of parents when it come to emergencies with their kids. They care more about the customers than they do the employees. You dont have a set shift and you work wkd and holidays.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fast-paced professional environment
Corporate Retail Sales Consultant (Current Employee), St. Louis, MO – June 13, 2013
Pros: fast-paced and always meeting new individuals
Cons: retail hours
A typical day at work means directly assisting customers to offer the best and latest At&t products and services. What I have learned is strategic sales along with growing new business to the company. I focus on individual sales metrics and sales rankings, however, there is a big team element in the Company to help motivate one another. The hardest – more... part of the job is staying on your legs the entire shift. The most enjoyable part of the job is building value to customers about At&t and bringing new business to At&t. – less
Was this review helpful?  Yes – No – Comment

1 2 3 4 5
Review this company

About AT&T

Through its subsidiaries, affiliates, and operating companies, holding company AT&T is the industry-leading provider of wireline – Read more