Customer Service & Sales Representative (Former Employee) – San Ramon, CA – November 6, 2013
Took heavy inbound calls for Businesses. Setting up New Customers with phone lines, offered products ex: DSL, voicemail, or packages we had to offer. Learned Great customer service skills, lots of training. My managers were all helpful, great to work with. Co workers were all team players, we did set in a team of about 10 people per manager. There was always new product or packages being sold and if a person needed help the team was there to give answers. The hardest part of the job, just no feeling well, and there are a lot of calls coming in. The most enjoyable part was meeting new people over the phone, they would be very excited about their new business
Retail Sales Consultant (Current Employee) – Oswego, NY – February 24, 2017
AT&T is a wonderful company to work for. The pay and benefits are amazing and corporate is very easy to work with. The only issue I have with them is that the retail hours are difficult to manage with a family.
DirecTV Customer Service Representative (Current Employee) – Huntington, WV – February 24, 2017
Fun place to work, but they have regular sight wide shift bids that make it difficult to plan life and school. They do make accommodations for school, but not enough to get there on time so you have to chose between work and school.
Customer Service Representative (Former Employee) – Pueblo, CO – February 24, 2017
you get a new shift around every 6 months. you have the ability to make numerous friends. The benefits are amazing. the managers try and make it a fun environment by having games throughout the center.
SALES SUPPORT REPRESENTATIVE (Former Employee) – Texarkana, TX – February 24, 2017
Working with phones and tablets, I learned so much, especially learning how to program phones management was always there and they help diversified in a great way standing on your feet for 8 hrs everything was exciting, there isn't one thing I could single out
Sales Support Representative (Current Employee) – Roswell, NM – February 24, 2017
Interacting with many new people every single day is an exciting part of working there. You learn how to be very productive and how to satisfy customers needs. Everyone is always so cheerful and very positive!
Investigative Analyst (Former Employee) – El Segundo, CA – February 23, 2017
Friendly staff always willing to help. I worked for Directv fraud dept. and when I was there no micro management existed. Who knows now since AT&T bought out Directv. The environment is great and nice cafeteria. Pay is fair. Management is always willing to help and listen and care to employees needs.
Fair pay, flexible, great coworkers
If your a contrator employee it takes long about a year to become direct through the company
Sales Representative (Former Employee) – Rogers, AR – February 23, 2017
While the jobs benefits were top notch, the quotas you had to meet to make really good money were, sometimes, unachievable. Also, they would roll out new plans and force their customers to switch to these plans.
Radio Frequency Test Engineer (Former Employee) – Houston, TX – February 23, 2017
I have worked on the field with At&t checking the towers for voice calling testing and internet speed testing. I have worked mostly night shifts about 6-8 hours a day. I have also worked on the weekends.
Premise Technician (Current Employee) – Little Rock, AR – February 23, 2017
Great company. No issues with company decisions or management. Looking to relocate to Dallas Ft. Worth area to be close to my son. I moved to Arkansas because of family emergency. My son needs me back with him now and weighing my options. At&t provided top of the line training and support for telcom and satellite installation and repair.