Pros: healthcare, benefits on phone bill and acc.
Cons: work/life balance, management
Typical day, you help customers with purchasing a phone, try to cross sell home solutions, Strategic, Accessories products such as: Digital life, Home phones, DirecTV, tablets. ect.
Management can be really hit or miss. They have a high turn over rate. Ex: 2 years I have has 3 Store managers and 2 Assistant managers come and go in that time.
The hardest part of this job is learning to balance all of the products AT&T offers their customers and picking which ones best fit your customers needs.