AT&T Employee Reviews in United States

Found 12,452 reviews matching the search
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good
National Account Executive (Current Employee) –  Tampa, FLMay 23, 2016
fun at times to balance stress work life balance a plus, compensation was level according to job title, enjoyed training indirect reports and my teammates and managers
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Att
Directv Installer (Current Employee) –  Palmyra, MOMay 23, 2016
ATT is a good place to work if you like low pay and long hours managment has no clue what they are doing

they expect us to follow the guidelines however managment gets angry when you follow the exact protocol
Pros
great meeting people
Cons
low pay long hours
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Productive and fun work place
Sales Representative (Current Employee) –  Austin, TXMay 23, 2016
The hours really are taxing plus standing all day but can make good commission if willing to be aggressive and take lead in getting sales from customers.
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review summary
Retail Sales Manager/ Retail Sales Consultant (Current Employee) –  Corvallis, ORMay 22, 2016
AT&T is a good company to work for. At the retail level, as long as you like customer service and commission sales, it is a great work environment. My area is not like the rest of the company.
Pros
50% off cell phone sevice
Cons
can't take off time around holidays
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At&t
Assitant Lead (Former Employee) –  Phoenix, AZMay 22, 2016
Working for AT&T was a fast & easy learning job. Once through the doors I experienced the real deal. The upper management did not take the under position employee serious. Upper management was often jumping to conclusions without any proper guidelines or procedures before warnings/part ways with an employee. It is an easy learning job and you can progress within the company if doing what you are suppose to be doing.
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Not a productive professional place to conduct business
TECH SUPPORT/ANDROID CARE (Former Employee) –  Harrisburg, PAMay 21, 2016
Terrible environment not work friendly, Managers don't want you help you are hostile at any given time. The managers pick and choose who they confront about work ethics.
Pros
Overtime
Cons
Hostile work environment
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Great Pay
Premise Technician (Current Employee) –  Dallas, TXMay 21, 2016
Great Pay and its easy to advance if you know the right peoples. It can be tough some days,but thats with any job. I have nothing negative to say about At&t.
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At&t
Account Representative (Current Employee) –  Lee's Summit, MOMay 21, 2016
AT&T has been a great place to have such a long-term career at up to this point.

AT&T is different now that they have purchased DIRECTV.

AT&T sometimes expects sales numbers that are unreasonable when the calls you are provided are existing customers that already have almost every service the company offers.

AT&T customer service has taken a back-seat to revenue. These things used to be equally important.

AT&T just wants their numbers to look good to wall street and wants to thin the workforce for more automation as time goes on between now and the year 2020 which will also help meet their goal of cutting costs.

This is why I am now actively looking for a new career.
Pros
Fairly good benefits and pay for people that have been there for several years.
Cons
Executives that only care about the bottom line and their paycheck.
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Good benefits at this company
Retention Specialist (Former Employee) –  El Paso, TXMay 21, 2016
It is a very fast paced environment. Not everyone is cut out for that type of work place. The pay is good and so are the benefits. There is not much room for advancement.
Pros
Great benefits
Cons
Very strict on a lot of things
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good work environment with good benefits
Customer Service Representative (Former Employee) –  Huntington, WVMay 21, 2016
loved the problem solving aspect of my job there. The people made it a fun place to work. The facility was top notch and the support staff was great!
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Customer Care
Customer Service Sales Specialist (Former Employee) –  Oakton, VAMay 20, 2016
i enjoy resolving a customers issues. It is imparative that all issues are important and deserve immediate attention and resolution
Customer Satisfaction and Employee Satisfaction make asuccesful company.
Pros
healthcare
Cons
job security
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This place was a money scam
Sales Lead Associate (Former Employee) –  Greenville, SCMay 20, 2016
It was not with AT&T itsself. It was with a company called T.L Marketing. It was comissioned based job and the hours where very long
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Fun Work enviroment
SALES ACCOUNT MANAGER FOR BREED INTERNATIONAL (Current Employee) –  Smyrna, GAMay 20, 2016
Fun work environment but did not see all the money i was supposed to be making. I definitely would do it again under different management.
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great company
Premise technician (Former Employee) –  Youngstown, OHMay 20, 2016
This was a great company to work for. They give you a company car, tools, lots of down time, you also travel a lot. this company can make some changes how they are divers with there prem tech in the Youngstown area.
Pros
company car
Cons
no comunication with in the company.
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Strong and Stable
Senior Product Marketing Manager (Current Employee) –  Dallas, TXMay 20, 2016
Strong leadership and direction. Intense focus on improving yourself and offering online tools to help you in that pursuit of redeveloping yourself.
Pros
Leadership and direction
Cons
Our group struggled to find a "home" within the larger ATT company
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family oriented
Senior Financial Analyst (Former Employee) –  Springfield, ILMay 20, 2016
The bell company was a company for the employees. The teamwork and advancement was a chance for you. I appreciated the 20 year of service I worked at the phone company.
Pros
Vacation, holiday pay, healthcare, retirement benefits, disability benefits
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Working to satisfy every customer
Retail Sales Consultant (Current Employee) –  Logansport, INMay 19, 2016
I learned that to achieve goals, you have to work very hard and work as a team. Open to close, it is a very fast paced environment. Love meeting new and exciting people. Love helping all different types of people, making sure every single one is taken care of. hardest part of the job is not being able to see family as much, but in order to get where i need to be in a job, sacrifices have to be made.
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Laid back atmosphere
CUSTOMER SERVICE REPERSENTATIVE (Former Employee) –  Fort Worth, TXMay 19, 2016
they offer a cafeteria. Diverse group of worker. Set work hours. volunteer overtime when offered. Union optional participation. Hardest part of job is working on dead lines, so it was a good place to work.
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AT&T is a company that focused on building skills needed in the future.
Sr. Manager, Treasury Operations (Current Employee) –  El Segundo, CAMay 19, 2016
A dynamic and positive atmosphere that encourages research and innovation. Extremely engaging teams that are tireless looking for more efficient ways to serve its customers.
Pros
great people
Cons
Due to personal reasons I am unable to relocate
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Good company that has many career options
Sales (Current Employee) –  Minnetonka, MNMay 19, 2016
Having the ability to come to work each day and enjoy doing what you do has been one of the main reasons I enjoy working for AT&T. It allows for a good work/life balance as far as a retail environment can allow. The staff and management at my store are not only fun to work with, but also very business orientated.
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Overall rating

3.9
Based on 13,172 reviews
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