Retail Sales Consultant (Former Employee), Metairie, LA – July 1, 2015
Used to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to workUsed to be a great place to work
Flexible, positive environment in cutting edge telcom solutions.
Member of Technical Staff (MTS) (Former Employee), Naperville, IL – July 1, 2015
Pros: Flex hours and Work-From-Home
Cons: Administrative loads and heavy processes
This review applies to AT&T later Lucent Technologies later Alcatel-Lucent: Treats employees with respect and equality. Flex hours and Work-From-Home allows balance between work and home. Constantly learning about new technologies. Administrative load and processes tend to be the most frustrating aspect of the work environment. Great co-workers who conduct themselves in a professional manner.
QlikView Consultant (Former Employee), Alpharetta, GA – July 1, 2015
Pros: Growth, promotional opportunities, good benefits and pay.
Cons: I don't have any at this time.
I love the possibility of career advancement. Also, we are on the edge of what's coming out. In the near future, everything will be based off of wireless communications and/or data.You need to always want to do better and surpass your quota to make good money. It's an awesome job to have"
AT&T has long way to go in establishing a culture which cares about their employees.
Special Delivery Operations Specialist (Former Employee), Atlanta, GA – July 1, 2015
Pros: Paid on time
Cons: over manage and not enough days off.
Busy work day. Need to improve the way they train employees to do the work they're assigned to do. Need to set aside funds to give employees the tools they need to do their job. Example: pencils, pens and notebooks.
Wire Technician (Current Employee), Knoxville, TN – June 30, 2015
Barely get to see my family due to all the over time we are forced to work daily. I love the job and taking care of my customers though. Too much micromanagement and focus is on the wrong thing. If the managers focused on things other than what is not necessary, then we would be better off as employees.
Sales Representative/Team Leader (Former Employee), Miami – June 30, 2015
Typical day Starts with Cuban Bread, and a Cuban Coffee. You Log in to your work station. And start taking Calls. As your day progresses, and you get your first sale you send an email to every one, clamming what you sold. Everyone usually says great job or if you sold a very expensive package, than they applaud you. By lunch time you would of sold at least 500 dollars, and would probably be getting your lunch bought by your coach. Ruby Tuesday/ Flannings/ Red Lobster/ Olive Garden. those where usually the choices. At the end of the day you have a meeting of the days productivity, weather is improving or changing our methods theres always something to improve on.
Stressful yet productive workplace with multiculture customers.
Sales Associate (Current Employee), Garfield, NJ – June 30, 2015
Cons: Not being paid overtime I already worked.
A typical day at work would require a sufficient amount of customer service. At AT&T, I learned that there are many different types of customers and learned how to take care of every single one of them. My coworkers are a good form of support but my manager on the other hand, is very disrespectful. However, I do enjoy working for AT&T when it gets busy and when we have productivity to reach. There is really no difficulty in this job, besides the language barrier.