Network Engineer
Athens Micro - Athens, GA

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Who We Are

Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia Area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation since 1983, we are the largest and most reputable managed service provider in the area.

What We Look For

We have done this by employing and investing in only the best and the brightest. In summary this career opportunity requires strong server skills, networking knowledge and excellent customer service skills.

Responsibilities

· Be able to provide preventative maintenance on servers and individual computers quickly and efficiently
· You must work as a team member in order to provide local support for our customers' IT needs
· Work with other vendors to troubleshoot and resolve network and server issues
· Install hardware and software either from the office or on location
· Take phone calls and respond as soon as possible while at work or on-call
· Comply with all IT standards of Athens Micro and our clients
· Manage tickets, time records and customer documents in real-time for efficiency and organizational purposes
· Create and update any documentation about work completed for our clients
· Be versatile with your schedule with the flexibility to work some after-hours, weekends and on-call in rotation with other IT engineers
· Any other duties that are expected of you to continue to provide the utmost in customer support and uphold the reputation of our business

Skills

· Ability to provide excellent customer service
· Proficiency in Microsoft Windows Server 2003/2008 and Active Directory
· Strong problem-solving skills to offer appropriate solutions
· Proficiency in LAN, WAN and WLAN as well as network security principles, network monitoring and maintenance, and capacity planning
· Knowledge of preferred basic network management practices
· Capability of being organized, able to plan, and able to effectively communicate both written and verbally
· Ability to respond promptly to customer questions and requests
· Capability in multi-tasking several ongoing projects
· Ability to work with little supervision

Requirements

· Microsoft Certified IT Professional: Server Administrator certification required after 90 days of hire
· Cisco Certified Network Professional or higher is a plus
· Proficiency in all Microsoft mainstream products and software
· Any other industry standard certifications
· Physically able to lift servers for transport
· Valid driver's license and personal car
· Background check and pre-employment screening

Benefits

· Smart, helpful co-workers
· Schedule flexibility after time spent on project, after-hours and weekends
· Medical, Dental and Disability Insurance
· Retirement IRA benefits in addition to paid salary
· Vacation after initial 180 days of employment; increases with time spent with Athens Micro
· Monthly bonuses for meeting goals
· Training and bonus incentives for continued education and obtaining new certifications

If you consider yourself one of the best and brightest, please send your resume and salary history. (No phone calls, please.)


Indeed - 22 months ago - save job - block
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