AUDIO VISUAL COORDINATOR
Palm Springs, CA
Ideal candidates should have prior assistant manager experience in a hotel office or managers experience in a hospitality environment. Demonstrated success with a/v equipment sales and impeccable customer service skills are necessary. Working knowledge of the latest audio visual equipment, as well as, excellent organizational and communication skills is necessary.
Provides audiovisual services to hotel guest by planning organizing customer’s needs, selecting equipment and mentoring staff. Assists clients by recommending equipment selection, format and presentation success. Supports sales, catering, and convention service department of the hotel by determining audio visual needs of its customers.
Executing and implementing production, productivity, quality, and customer service standards as the primary and secondary customer interface. Enhancing the audio visual department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the office. Including participation in on-site visits by prospective clients, solicitation of new business and ensuring that our customers receive the proper service and equipment needed to accomplish their objectives.
Responsible for audiovisual services; maintain successful relationships with hotel partners. Participate in regular planning meetings.
Creativity, Productivity, Teamwork, Technical Understanding, People Management, Staffing, Developing Budgets, General Consulting Skills, Vendor Relationships, Quality Focus and Microsoft Office proficiency.