AAA Carolinas Employer Reviews

This job is very good, office type environment, very friendly co workers, really enjoyed this job just not enough pay

I worked here for a little over a year. I really enjoyed it and hate that I had to leave.

There was a lot of joy in being able to help members, loved working with computers.

Working here was a wonderful experience. The environment was professional and the people were nice. Even though many of the task were routine in nature, there would always be variables that made it challenging. Management tried to work with you to offer up other opportunities.

A typical day at work would be to research and qualify clients to the best travel itinerary.

I have learned to manage other co-workers, obtain knowledge on other countries, and even our own, USA.

My co-workers make the day go by amazingly. Laughter is always important, however we work together to get the job done.

The hardest part of the job is making – more... sure your clients are happy and everything goes right, all while making sure the price is low.

The most enjoyable part of the job is coming up with itineraries based on a clients needs and wants and they come back to you because they trust you will guarantee a memorable vacation. – less

This company is a prejudice company that discriminates against older employers. They make promises they don't keep and no matter how you work and go above and beyond, if you are older, they do not want you and will find a way to get rid of you. Benefits end at midnight the day they lay you off and they don't offer a dime of assistance to help continue – more... your coverage. They tell you to contact them if you need anything and then ignore you like you are dead to them. Horrible management team in Charlotte. I would do without before I would consider working for them again. – less

As fas as the atmosphere, it is an ok place to work..heat in the winter and air conditioner in the summer. The pay is incredibly low for the amount of work related to this job. The funny thing is they try to convince you that you are working at a great place because they feed you hot dogs every so often. Employees get a $ .25 raise yearly and they find – more... every way possible not to give you the raise(when it is time to get the raise) lol!!
Rules constantly change and there are no clear answers about lots of situations. You can ask one supervisor and get a completly different answer from another supervisor. There is no job security, they pretend that we are one happy family but you can get fired for something very simple and they dont care about the amount of time you have been there.
Schedules are harsh and crazy. Say goodbye to your life, kids, weekends, family reunions, and anything else you like to do!! lls
There are some really nice employees and supervisors there but be very careful what you do because everyone that smile is not not your friend. – less

I loved working for AAA Carolinas - I hate I had to move out of state, and would gladly return if the position I had were open. Training was great, management was great, benefits are awesome... there is profit sharing, paid vacations, paid time off - and if you don't use your PTO, you get a check for it! How awesome is that?!

I loved working here, the managment was awesome, and the job was fuffiling, co workers were pretty great too...

Great Benifits, Vacation Time And Pay. The employees are nice and helpful. Managment is very strict.

From the start it seemed like a good place to work but once training was over and it was time to go to the floor my opinion about the work environment began to change slowly. My primary trainer was great and so were some of the Asst. Sups. In my opinion if you are not the type of person that can tolerate a number of your superiors sitting on their bottoms – more... half way doing their job and getting an attitude with their workers for asking question this is not a good place to be. Several of my coworkers along with myself refused to ask some of the "supervisors" for assistance based on the type of response they may or may not give. For the work you do there you are severally under paid! Typical call center environment! The only thing great about this place is the fact that there is no dress code. – less

management in need of overhauling , things policies can change without proper notification to workers and the head office in out of touch with workers.

A typical day at AAA can be a bit hectic but overall you'll learn the value of helping people in need. Management is okay and my co-workers were what kept my day going great. Hardest part of the job is not being able to help a customer because something with their policy may not be covered. Yes there are sometimes one time deals we can make but not – more... all the time. The most enjoyable part of the job is knowing you helped make a member's day much better than it was before. – less

Provide roadside assitance to AAA members and non members through use of computer and telephone. Multi-task.

car care division is highly overpriced with mangement pushing to sell senseless services to the unsuspecting

This place is ran by immature managers, and supervisors. They constanly discriminate against older dark skinned women. The supervisors constanly target people and then harrass them and have council sessions, and write you up for every mistake you make and will lie and back stabb to anyone that does not meet their personal standards.This company has – more... no intergrity.On top of it all they provide poor service to their members. – less

Assisting clients/customers with travel arrangement or other AAA services. Arranging flight, car rentals, and hotel arrangement for clients. Working with several travel vendors to obtain the best travel plans for clients. Co-workers overall worked well with each other. The hardest part of the job was working in the office along with car care in same – more... office. The office was noisy and difficult for clients and employees to have privacy for discussion. The most enjoyable part of the job was helping clients have a memorable vacation. – less

I loved working for them, it was always fun, challenging and rewarding! Managers were awesome as were all the co workers,

I really liked thid job there were not many flaws with this jobs. they gave alot of treats for good work performance and good call times.

the job is great for anyone who loves travel and providing customer service and i learned a great deal about various hotel brands as well as travel companies etc. the company has some management issues making some things very stressful.