Busy call center, fast pace,good people.
Pros: learning different computer skills. research, customer retention.
Cons: they are closing.
My department is phased out for home agents. The job was fine. Good people, team work , good supervisors. We are a fast paced call center focusing on our members on a daily basis. Dealing with difficult members as to solve their needs or complaints and making sure I took care of them. The people I work with but also the members they made the position worth it.