Attention to Detail and Procedures
Branch Specialist (Current Employee) – Monroeville, PA – February 19, 2014
Working at AAA requires knowledge and attention to details. During notary work and title work, detail is key to ensure the work is done properly. Not only is customer satisfaction a concern, but notary licenses are as well. A typical day at AAA is many driver license and motor vehicle renewals. Also title work for exchanges between two parties and for residents registering their vehicles in Pennsylvania for the first time. Notary work is done daily, as well as foreign currency exchange and more.
The management is excellent and very knowledgeable in their jobs. The atmosphere is very friendly and team work is strongly advocated. The senior counselors mentor extremely well.
The hardest part of working at AAA are understanding the vast rules of the titling department, there are different rules for every scenario.
The most enjoyable part of the job is helping customer resolve any issues they may have and seeing them become relieved at the end of their visit.
work atmosphere, great training