Licensed Insurance Sales Agent (Current Employee) – Glendale, AZ – May 8, 2016
Sales was awesome, pay was great relaxed supervisors. In the customer service department it is so micro managed and you feel like your suffocating with them breathing down your neck. Only get promoted if you kiss their butts.
base salary + commission
customer service is awful, sales is 100% different
Licensed Policy Support Agent (Current Employee) – Glendale, AZ – April 9, 2016
AAA is a good place to start your insurance career, however advancement opportunities are lacking. I enjoy my supervisors and surrounding team mates, but I feel stuck in my current position and would like to move forward.
Payment Specialist (Former Employee) – Oklahoma City, OK – November 16, 2015
Excellent organization with a great cause to stand behind. Great benefits. Best part is going to sleep at night knowing you're making a difference. Meeting survivors and doing it for them is a perk. Unfortunately, my position was "one of a kind" and too much for one person.
LSA (Former Employee) – Modesto,CA – October 15, 2015
Loved my coworkers made my job much easier. My daily routines consisted of doing underwriting for the agents assigned to me. Adding/removing vehicles or drivers. Changing coverage on the policies. Answering/making phone calls.
AAA where you get 3 different answers for the same question
insurance agent (Former Employee) – Omaha, NE – September 10, 2015
This is one of the worst jobs for consistency. When you ask the same question to three different people (supervisors, trainers, coworkers, etc) you get three different answers and its up to you to decide which one to give to the customer. This is common among the employees and management at AAA. I've never worked for a company that provides such an difficult enviroment to work in. The right hand doesn't know what the left hand is doing.
No consistency, poor management, very poor training
Insurance Agent (Former Employee) – 1729 SW court place pendleton or 97801 – August 28, 2015
If you like micro management you will like this job. only problem with the micro management was that upper management tried to base our office on the offices in the metropolitan areas and that just isn't comparable what so ever.
I loved working in a successful Insurance full service office.
Insurance Agent (Former Employee) – Overland Park, KS – July 1, 2015
I enjoyed starting early in the morning to get my day organized with appointments and scheduling calls for the day. The great people I worked with, were very successful. They set a atmosphere in the office that was very positive. I went thru product training at the home office in St Louis, Mo. and then in office too. Due to illness, it was very difficult to leave. I will always miss the clients and my fellow co-workers.
Customer Service Representative (Former Employee) – Dearborn – June 3, 2015
The company is a great company to work for. There was not a lot of things they did to bust moral. They did have a bank in the building and they did provide the permanent employees a free motor club membership, if the roads were bad and they need people to work they would put in up in a hotel.
They have a nice lunch room and they serve breakfast