Pros: employee culture
Cons: need new blood in key positions
Exceptional training and employee culture.
Decent salary, great benefits if you meet the requirements
Difficult schedule if you crave 9-5 type position
Call Center Supervisors can use more supervision.
Team Leaders should be held to a higher standard.
Few Full Time positions seems to be the norm.
Rewards for working Holidays.
Very busy faced paced.
Co-workers – more... very helpful.
Management could learn a thing or two by skipping over some supervisors and spending more time advancing Call Center Reps and Dispatchers. – less