AAA Employer Reviews

Daily contact with individuals who experienced a loss either with Auto or Home. Initial contact for consumers needing quote for Insurance.
I learned that when people experience said loss, it is vital to have excellent communication skills, be decisive and emphatic.
Co-workers were skilled and efficient.
Telling consumer that their loss is not covered – more... by their policy was the hardest part of the job.
The most enjoyable part of the job was being able to provide service to those who experienced a considerable loss. – less

I would come in and clear the dock of all the freight in my area. Then I would load the city trailers in the required order for the routes. I learned how to zone routes for accurate deliveries. Management was a little difficult to get used to because they were always changing people. I loved my co workers. They taught me a lot. The hardest part of the – more... job was not being allowed to do the job the way it was supposed to be done. My most enjoyable part of the day was getting the drivers out with no complaints. – less

I did not enjoy working for AAA. They do not care what situations are going on in your life. they are not very flexible when it comes to scheduling and they could care less about your well being. You are just a number to them.

This is a fast pace place to work. You have to have the ability to think fast on your toes, Customer skills are a must, almost everyone that you speak with is upset, but it is a wonderful feeling when you are able to make them happy and complete their service in a timely, efficient manner.

great place to work. Ive met lots of great friends. the best customer service any company has to offer.

Great job and benefits but very unpredictable, the department revolved 4 times.

Manage your own business in the comfort of your home. It gives you the necessary Entrepreneurial skills to further enhance your career.

I have learned a lot while working with customers. I have worked in the fitting room, at the service desk, in the stock room, and on the sales floor. I have also previously working as physical therapists personal assistant. I have helped with cleaning, helping around the office and preparing the patients.

A typical day at work involves listening to and assisting members in difficult situations, usually roadside issues and emergency situations and getting them help. I learned how to handle nerve wrecking situations better and to help to keep the members calm and assure them of help coming to them.

AAA Cooper was a wonderful company to have worked for. The management was always willing to work around your schedule, the pay was great, and so were the medical/dental/vision benefits. My fellow employees was a joy to work with.

This was an environment that I was not professionally ready for at the time and did not feel comfortable in because of. It is a great job for those who can roll with the high demands and intense disposition of the members who needed assistance.

talking to customers getting details about the customers breakdown location, contact info, details about the veh and whats wrong with it, hardest part of the job is we have a high turnover rate because of the Mandatory overtime, cancelled breaks and lunches, cancelled days off, mandatory holidays ect. so the work load is pushed back on us having to – more... pick up the slack for being understaffed, we are also the least paid out of everyone and do the most work talking to hundreds of members a day, employees get lazy, often transferring members to other departments so they don't have to take the call. – less

AAA is a good place to work you, it helps if you like to go above and beyond to assist AAA members.

a very close knit group that works well as a team, even from building to building

I enjoy arriving early to work greeting my piers being positive and happy. I am a self-starting, goal-oriented, responsible, confident, fun team player with a high standard work ethic and very eager to start my day. I enjoy helping others and assisting customers in all phases of customer service and would like to make a difference in peoples lives by – more... using my great listening and communicating skills. I also enjoy working together as a dynamic team player by putting my knowledge and energy in making sure the job is done right the first time around. My most enjoyable part of my work day would be knowing I gave it my all and did everything I could of done for my customer, my team mates and the company in which I work for. – less

Nice company to work for,in addition to the well-known brand name, the relationships w/the members as well as the co-workers and management were some of the best i have ever encountered.
In working for the travel department,forced me to lbrush upn my georgraphy,expanded my knowledge of what a AAA membership includes in regards to discounts on hotels,cruises – more... and vacation packages to Hawaii,Tahiti and Europe. Hardest part of the job is explaining airfare rates change several times a day and is non-refundable. Most enjoyable part of my job is booking the member their dream vacation and then hearing about their enjoyable time upon their return home. – less

N/A -- As a contractor never got to receive any benefits. That's about all.

Very productive. My co-workers were a joy to work with they all were able to keep me busy and learning new things everyday.

A typical day at work involves listening to and assisting members in difficult situations, usually roadside issues and emergency situations and getting them help. I learned how to handle nerve wrecking situations better and to help to keep the members calm and assure them of help coming to them.

It is a fun place to work with alot of great friends. there really isn't a hard part to the job. if you can send an email, you can do this job.