Stressful, uninvolved workplace
Dispatch Supervisor (Current Employee) – Lexington, KY – November 21, 2016
It is very hard to get a solid answer about anything from management. Policies are poorly communicated and they are always changing. You can ask three people the same question and each of them give you a different response, and seem indifferent about why they are giving the answer; they offer no explanation. The management is very distant and unaware of the actual culture which is dry, intimidated, or otherwise apathetic. Lots of overtime available, but overtime is expected when you move up in the company. You are required to communicate with your personal cell phone outside of work and may be provided with a laptop so you can monitor things inside the office, from your residence.
Lack of positive reinforcement, no dependability