Pros: there is an incentive bonus program
Cons: inaccurate information, given to us, when a merger occurred, we were told our jobs would not be eliminated and they were.
This Call Center for AAA where I worked for no longer exists. It closed on April 16, 2014 and my job was eliminated. Since AAA still exists, I am still filling out the Overall rating. AAA is a federation made of up different AAA Clubs throughout the USA, Canada and Mexico. The AAA I had worked for was previously known as AAA Auto Club South, then, shortly – more... before my job was eliminated, it had merged with AAA Michigan. AAA Michigan still exists, there is just no longer a Call Center in St. Petersburg, FL. where I had worked. Although I was with AAA for many years, I only worked for AAA MI for about 8 months at the end of my tenure with AAA. – less