sales manager (Former Employee) – Spring Lake, NC – March 22, 2016
This company does not care about it's employees, there is some other sucker they will hire to take your place. Long hours with no set days off, and in this position you'll have to be dying in the hospital to get a Saturday off. They say they want to help the customer own it, but in reality they sell them borderline thrift store products. The products are cheaply made and resold if its repossessed even if it's infested with bugs. They sell customers new items but deliver used product. Upper management doesn't care much as long as they get paid their bonus they could care less. Pay is not equal to the amount of work done. You might have s managers title but you are not allowed to act like one. Just stay away and never lease from this company you'll pay 3-4 times what it's worth.
Working for Aaron's is an experience, reason is, you learn all aspect's of the job. From customer service, technical issues with merchandise, inventory, management skills, planning and goal structure. Yet job seems to always be on the line if the quotas aren't met. So the job security isn't really there but I've been there going on 3yrs haven't advanced much and spend lot more time there than being at home working 9-9 hours which isn't bad unless your getting $17hr for the stress. Yet a job is a job and this job is good to know you can put up with work and work hard.
long hours, not enough pay, write ups when not hitting goals monthly, no job security
Customer Service Representative (Current Employee) – Harrisonburg, VA – March 29, 2016
I have been grateful to work at Aarons for the past year and a half. My general manager is very generous, has challenged me to become my best and as a result I have been able to be counted in the top 20 of all sales reps in our region for several months this past year. The benefits package is good, the only downside is the tradeoff on the high hourly pay versus commission: because Aarons does offer a generous hourly rate and benefits, commissions are a bit low.
I have enjoyed working with this team, there is a camaraderie among the staff where everyone works for the goals of the store.
A typical day in my role as a customer service representative involves greeting customers at the door, selling merchandise based on customers' needs and wants, taking payments, cross selling and upselling merchandise. Additionally, I am responsible for maintaining the appearance of the sales floor, staging merchandise as it is sold and immediately replacing it on the floor with new items.
Generous hourly rates, health benefits, great management team
Relatively easy work. Box truck is great experience for beginners. Easy sales experience if you dedicate yourself.
Product Technician (Current Employee) – Sandersville, GA 31082 – February 11, 2016
"Good benefits and decent hours its nice to have Sundays off and holidays not to mention after 6 months you get a week of vacation" However fussy customers can cause stress. Sometimes sales goals are unfair for delivery drivers. (personal thought) Internal management poorly picked!
Product Technician is a misleading job title. You aren't so much a PT as a delivery boy. If you area computer geek and plan to fix computers, then you will be disappointed. PT is where you do deliveries, fix appliances, and various other things. Don't come into this job weak and expect to last. Some of those couches get heavy. Management sets non reachable goals.
Being a product Technician is one job that you will learn something new everyday, you learn how to deal with all kinds of people.
Work days are long and weekends are required. Manufacturers and sells very poor quality furniture.
NSC-National Support Center (Current Employee) – Kennesaw, GA – November 20, 2015
It's just that...Unless you have family/friends in another department or a senior manager with pull to vouch for you in your growth at the company, do not work here. Hard working employees often go unrewarded. The level of expectations to work your way up are absurd unless you have the aforementioned connections within. The pay is not competitive and you are treated as just another number. Minimal training or learning opportunities available to those that want to progress. Minimal effort to provide solutions to major problems at the store level. The "Boys Club" mentality reigns supreme at Aaron's.
Short breaks, micromanagement, nepotism, stale environment, stressful workloads, lack of fair compensation or recognition
Great place to work if you are single and have no children.
Customer Service Representative (Former Employee) – Gwynn Oak, MD 21207 – February 15, 2016
Aaron's was great for my first full time job. It's base pay then commission every 4th Friday. They pay weekly and hourly is dependent on your hiring manager. I was laid off due to a store closing but they offered me a nice severance package. As a customer service rep you work 5 days a week open to close. It can get frustrating if you don't have a good team in place.
advancement opportunities, weekly pay and creativity encouraged
can have poor management, no free time and all lost sales fall on you
Product Technician/Delivery Driver (Former Employee) – Oneonta, NY – September 2, 2016
Poorly run store. Lot of waiting around waiting for others to do their work So you can start yours. You will be made to deliver dirty washers and dryers as well as untested. Management tries to get you to lie to customers. You don't get 15 minute breaks. When you try to take them you get dirty looks. You can get fired for sitting on a couch on your lunch break. Store was infested with fleas for 3+ weeks.Co workers are great..just not management. The hardest part of the job is dealing with the incompetence while in the store. Most enjoyable part of the job is getting out of the store and going to different towns every day. I would not recommend this job to anyone. It's not worth the headache. I'm sure other Aaron's stores are run better but this is the worst one.
PT (Former Employee) – Ontario, OR – October 11, 2016
After working for Aaron's I got to experience meeting wonderful costumers who I was able to make their day when I delivered the product on time and as stated through their sale. The downfall at the time was the lack of leadership, with all respect to Aaron's company the leadership at the time represented the opposite of what this company stands for. Since My departure with the company I have seen first hand how the new management team and teammates have work very a hard to prove and follow through company values it is a great store to walk into and I would be humbled If I were to get the opportunity to be part of the company Once again knowing that this time around it is a safe work environment and to prove my self-worth to work for a great company.
Accounts Manager (Former Employee) – East Liverpool, OH – September 7, 2016
After putting in 10 years for the company not one of my previous managers contacted me before I left to say goodbye. They had horrible turnover due to how they treat employees since a VERY COMMON term is, "Another motherf*cker at the end of the couch" referring to all employees are replaceable and expendable so not to worry about a bad employee. Many times I worked long hours and made the company a Substantial amount of money and I had little to no praise to it. And the moment that something went wrong I was told I was worthless manager and a piece of garbage. That's when I put in a 3 month resignation.
discounts on purchases thru company
Bad leadership, management, company as a whole since going public trading. Focus was lost
General Manager (GM) (Former Employee) – Tennessee – October 16, 2016
Worked there for 6 years. Was happy until some upper management changes. A typical workday was about 13 hours a day and even though they claim you don't have to work 6 days a week if you try to take one off they always ask if your numbers support that decision. Unfortunately there are so many numbers they look at there is always one that doesn't support time off.
They do provide good benefits and vacation time, however they cancel your insurance the day you are no longer employed and you don't get paid for the vacation time you earned if you leave.
The pay is very good until you work it up per hour. But it does pay the bills.
-My typical work day at Aaron's would consist of the following: greeting customers, marketing calls, managing deliveries, handling service issues, keeping up with the show room floor appearance, and selling furniture -I learned about marketing, appliances, electronics and furniture -Store management was great. She worked with your schedule, knew was she wanted to be done and made it happen. She was very encouraging and very sweet. -My co-workers were absolutely amazing. We all got along great and knew how to work with eacgother to get the job done -Hardest part of my job was marketing. It was always a hit or miss. -The most enjoyable part of my job was working with people who actually loved their jobs
Delivery Driver (Former Employee) – Corpus Christi, TX – October 17, 2016
At Aaron's I was making less money than I have in years, and for that cut in pay I got backbreaking manual labor, hardly ever got off before it was dark out and when I did my boss told us we needed to work later. Management was lazy, the GM and everyone in the office all sat on their phones and goofed around for large portions of each day, but if me and my partner, the only 2 delivery drivers, were seen resting or joking around for even a second we immediately got more work added to our plate. The final straw was when our boss added a delivery onto our schedule at 7:30pm on a friday, it took us 2 hours, everyone else had gone home for the day and we were supposed to have 1 more delivery, we called and asked him if we could push that delivery as we were both exhausted and felt we could not adequately do it only to have him tell us no and offer no help. My partner quit because of that instance and I felt I could not do the job alone so I also resigned.
was hired then fired without a reason two weeks later
Sales Manager (Former Employee) – New Port Richey, FL – August 2, 2016
I left a good job to come and work for aarons. Mainly because I thought it would be a better opportunity. This however I was wrong. I made it through my first week then my second week at my training store. That is one good thing about aarons however their training program is top notch, and the people they match you up with are all really good at answering any questions that may arise. Anyway as I said after my second week, I show up that monday more and am fired I am not given a reason nor was tgere any provocation to this firing. I understand this is a right to work state however. Seeing as how they now have my same postion posted on here demnading experience ontop of school I can only assume it was because I did not have the college experience. Anyone who chooses thia company be warned that they can and will hire and fire you just because.
Account Manager (Former Employee) – Selma, AL – July 25, 2016
I enjoyed working at Aarons during the time I were there. I showed up to work 5 to 10 minutes prior to the time my shift start. A typical day of work was challenging sometimes but I always completed the goal. I've learned a lot about growth in the manager position and what is good for the company. Management is a position that is earned and not given. I earned my manager positions since I joined the military back in 2009. The hardest part of the job was if the task didn't get completed. I like to make sure everything is done the correct way. There shouldn't be any wrongs when your placed in a manager position. The most enjoyable part of the job was to watch the company grow and seeing my co-workers coming to work with a good motivational spirit!
Customer Account Manager (Current Employee) – New Orleans, LA – September 17, 2016
I'm slowly approaching my 2 years at this company and it has given me a true insight of how businesses are ran. Upon changing management, which was a very strict mangager but got his job done, everything ran smoothly and I actually loved my job. After a year later management change and everything went downhill. Though my current mangager is linear, he's very lazy and rude to the customers and it gives off negative energy to everyone else in the store. I'm the only coworker left and I just decided to put in my two weeks after I was denied to move from accounts to sales manager. I've dedicated myself to this job daily and I felt as if that was a stab in the back to not let me move to a semi better position. You spend a lot of time away from home and work long hours. Bonuses are somewhat good, benefits, vacation and holidays but you end up missing out on a lot being stuck in these four walls.
Customer Service Representative (Former Employee) – Carlisle, PA – August 18, 2016
Do not work for this company. First of all they told me i had the job and were gonna process my paperwork through. I called a few days later and they said my background check was still in the process of being sent through. I call a few days later and some lady picks up and says shell give me a call and let me know what was going on. She never called back. I called today after waiting an entire week only for them to tell me the positions been filled. They said they were gonna call me and let me know. They were never gonna call. They had no intentions. If you ask me theyre a bunch of liars and would rather let you sit and wait than telling you they dont want you to your face
always on you about doing something wrong even when its not
Accounts advisor (Former Employee) – Sayre, PA – August 24, 2016
Never have i worked for a company that always talked behind your back and aren't afraid to transfer you for no reason. alway had to say something about not doing your job correctly or your to nice. Never give people the benefit of a doubt. always had to clean bed bugs, I'm surprised i didn't get any. seriously upset with the company and how they actually do business with people. never paid enough to those who were there the longest. 2 years of exp and they were still getting paid minimum wage and i came on with 2.5$ dollars and hour. ridiculous.
General Manager (Former Employee) – Michigan – September 30, 2016
Most decisions must be approved by a micro managing regional manager. No support from management in keeping the store staffed. Pay for all employees not competitive. Benefits average. Work/life balance horrible. Managers expected to work 6 days a week, 13 hours per day (thankfully closed on Sunday). Unrealistic expectations placed on all areas of the operation. If you are not part of the "fun kids" group you are excluded. Promotions beyond GM are nearly non existent and are given to people with less experience and credentials.
Salary, cliques, multi unit management support, being a babysitter, not a manager