Always something new, very interactive.
Pros: networking, traveling, in front of people
Cons: the uncontrollable aspect about the business, due to the process
Great company and always interactive. A relationship based business due to customers, engineering firms, internal and external components.
Typical work day can consist of training customers, assisting salesmen to facilitate orders, engineering a major project with the best solution. These scenarios can change daily, therefore, it is always something – more... new.
Management and coworkers are very supportive and patience. Management understands that training is the foundation to productive employees.
The hardest part of the job is the workload. The workload can become overwhelming when dealing with different social types during customer (internal and external) interaction, and addressing all customers due to the nature or urgency of the situation.
The most enjoyable part of the job is making a customer(s) happy by doing your job to the best of your abilities. The golden rule "treat others how you want to be treated" will prevail and ensure great relationships and customer loyalty. – less