Temporary Assistant (Former Employee) – Bronx, NY – April 16, 2016
My first job. Acacia is a wonderful company but the temps aren't treated like part of the company. Granted, it was only a temp job but I wanted to feel like I was doing something helpful for the company.
Manager (Former Employee) – Bronx, NY – April 12, 2016
The COO is a malicious and vindictive person who can't keep staff due to her management skills. No direction and expects results with no supervision. Staff are working in a hostile and destructive environment.
Case Manager (Former Employee) – Bronx, NY – January 12, 2016
The shelters are fast paced and most with large turn around numbers. Must be able to document well in order to provide clear record of events. I learned empathy and how to enforce rules and regulations. I developed great communication and organizational skills. The most enjoyable part of the job was seeing clients progress and reach their goals. The hardest part was accepting that some clients are content with their situation and you want more for them and their family than they do.
I would have liked to get more structural guidance from my superiors however being in the field so long I learned how to do most task independently.
Childcare Provider (Former Employee) – Bronx, NY – December 13, 2015
i worked there for a year and had to leave the job because i moved out of the area, but it was a great place to work. i worked with the infancy and toddler i was a teacher aide there and it was a really good environment to work at have everything necessary to make the work place comfortable
Fire Safety Director/ Facilities Mangager (Current Employee) – Bronx, NY – November 23, 2015
Supervise daily operations of the building Learned how to deal with challenging personalities of the clients whom entered the building as the building is a mental health and drug abuse facility Management was respectful and easily accessible for daily updates Co-workers were hard working and willing to go above and beyond their asked tasks Dealing with failed equipment The most enjoyable part was the feeling of accomplishment and a job well done especially on days that are more challenging than others
Case Manager (Current Employee) – Queens, NY – July 7, 2015
I learned a great deal of skills relative to social services. The hardest part of the job was trying to meet expectations that were mostly unrealistic based on limited resources. The most enjoyable part of the job was networking and gaining experience in social services.
Experience and training in social services
large work loads for low wages, unfair and unsanitary work environments.
Poor upper Management and no structure or accountability
Middle Management (Former Employee) – bronx, ny – April 24, 2015
Although this agency is quite large it is poorly managed from the top down. It appears the interest in aquiring more programs and absorbing more agencies is priority to fixing existing programs that are obviously floundering.
The staff are over worked and under paid and very disposable. There is a "pass the buck" mentality and clear scapegoating. This agency has a terrible track record of keeping staff. There is no supervision and no emphasis on professional growth or development.
It is apparent that there are unqualified individuals in very high positions who do not know nor care what is happening. The only directive is "get it done" without help or direction. If you do it wrong then there are punitive consequences. This type of environment of fear is unnecessary and intolerable.
a typical day at work consist of keeping order in the shelters, great people to work with. Management can be tiring and repitious.
Case Worker (Current Employee) – queens new york – February 9, 2015
Theirs not much to tell, I just began this new experience and theirs a lot to learn and I'm eager to jump in with both feet. working as a case worker in this field move swiftly so you must pay attention and accurate.
Residential Aide / Maintenance (Former Employee) – New York, NY – February 3, 2015
I love this jobs because i love helping and working with people and while being apart of this company i did just that.To me it felt good to help the people at my job because they really needed the assistance .all of the people that came into my job are homeless and are looking for housing and Gainful employment and i love that what i did help them to Achieving those goals.
room for growth and ability to be cross trained for other positions
shorts breaks, sometimes none depending on the situation.
Residential Aide (Part-time) (Former Employee) – Bronx, NY – January 5, 2015
It was a temporary position and knew what I was signing for. I was a Residential Assistant at the Radisson Hotel in Jamaica, Queens. The Hotel had partnered with Acacia who had 135 families temporarily assigned there until their individual cases was approved or denied by HRA.
My job was logging in the activities of the shelter occupants and reminding them that they must follow the rules while staying at the hotel and the time that Breakfast, Lunch, and Dinner would be available including the curfew time which was 10:00pm in the evening.
I remained in communication with other case workers, my supervisor, and the hotel staff/management to resolve problems with the daily operation of the hotel that was related to the shelter occupants.
The hardest part of the job was informing the shelter occupants that they had to vacate their hotel room in the morning. They was picked up by a vehicle and ordered to go to PATH. I had to clean up the room with their personal belongings in several boxes and placed them in the office until the former occupants had picked them up. I even stayed at the job until 1:00am because something had always came up at the last minute. It had to get done or sometimes in the following day.
The most enjoyable part of the job was getting to know the shelter occupants. Despite their circumstances, they are human beings and want to do better for themselves and their families. They are determined to not let their current situation determine their present and future.
It was a learning experience for me and I am thankful for it. The job has made me more sensitivemore... to the plight of others and to always be thankful for what I have in my life.less
Driver (Former Employee) – Bronx, NY – December 29, 2014
I love the interaction and working with people. Helping people and providing service. The hardest part would have to be not enough home time as I would like. Most enjoyable is seeing the client/customer happy and being able to help them reach their goals.
If you speak the language you are better than your skills
Housing Specialist (Current Employee) – Bronx, New York – November 17, 2014
A typical day at work is busy, unending interruptions, leading to a face paced and demanding environment. The more you give the more they take. Promises are empty. If going to work is the hardest thing you do all day, perhaps the work is the problem. Surviving the benign conversations of people who want nothing more than to compare themselves to you in every way to be interesting. Autonomy is wonderful way to work.
Manager (Former Employee) – Bronx, NY – November 4, 2014
Pros The company has a family atmosphere and colleagues generally have a lot of respect for each other. The company is in a growth phase. The work/life balance is ok.
Cons There is rampant nepotism here. Despite touting a highbrow "Values" statement, ethics and morals at this place are truly nonexistent. IT department is a mess. The CEO and COO are impotent; the CFO has all the power, and he rules this place from an ivory tower and with an iron fist. There is no upward growth in this company because there is no value placed on training or career development.