Phone specialist (Former Employee) – Hot Springs, AR – September 17, 2017
I liked my job but over all it had a high turn over. To many chiefs and not enough Indians, i liked working the phones, but to much management. you would get different answers from different management witch made the job difficult.
Engagement Specialist (Former Employee) – Monroe, LA – September 6, 2017
Accent was by far one ofmt best jobs they give everyone a chance if your computer savvy they are laid back energetic job very comfortable not on your feet!!! Great hours as well as all the overtime u can handle
Customer Service Rep (Former Employee) – Jeffersonville, IN – August 30, 2017
I enjoyed working at this company, The pay was not the greatest for all the stress that was dealt with daily. The employees were great to work with, the managers were very well trained. Very strict on the attendance policy.
HELP DESK REP (Former Employee) – Winter Haven, FL – July 16, 2017
A very great place to work after 2 months of answering inbound calls I was choosing to be a help desk rep taking escalated irate calls also calling customers making arrangments with them about there accounts that was in collections I loved my job I enjoyed putting smiles on customers faces after speaking with reps and them telling that the customer were upset I love resolving issues one call at a time.I'm a people's person who works very well with others I also taught the reps how to answer calls and mirror the customer's I taught them how to never speak over the customer and never get upset or take what they say to them personally
Engagement Specialist (Former Employee) – Jeffersonville, IN – July 9, 2017
Even though it is now STARTEK I worked there when it was still ACCENT. This was my first call center position so I was very nervous but the people and the management made it very comfortable. Since it was a high volume call center the management always found different ways to make the day enjoyable.
Customer Service Representative (Former Employee) – Hot Springs, AR – May 11, 2017
The pay, the management, the environment, is all perfectly fine. I would have to say the issues the customers are experiencing and the way they would speak to us takes its toll and can give a negative opinion on that career.
Engagement Specialist (Former Employee) – Hot Springs, AR 71913 – April 21, 2017
Loved the job as well as the atmosphere at first. Shortly after the GM quit, so we had a fill in for several months which caused the center to go down hill. Especially, once the new GM started and changed everything.