Machine Operator (Former Employee), Jeffersonville, IN – May 18, 2012
Pros: great management and co workers.
Cons: the company was sold.
I made a lot of friends at Accent and I miss working there. The company was sold and the new owners wanted to downsize. I was one of the last to be hired so I was one of the first to go.
Customer Service Agent (Former Employee), Hot Springs, AR – May 2, 2012
Pros: pay, working environment
Cons: limited training, complicated systems
A typical day at work was 30-40 calls with primary focus on the customer satisfaction. I learned about dealing with difficult customer and some basic troubleshooting steps for wireless devices. There were about 400 employees and we were divided into teams, but with no specific seating arrangement so I was able to sit with people i knew. The hardest – more... part of the job was navigating an array of systems while still talking to the customer and completing the commission report. The most enjoyable part of the job was the pay and a relatively fun working environment. – less
Engagement specialist (Former Employee), Monroe, la – April 4, 2012
Pros: nothing
Cons: everything
The management at accent is very poor. This job has a very high turnover rate, short breaks and lunch breaks, and the rules are constantly changing without notice. Good luck to any of you who go to work with accent marketing. Hope your not as miserable as I was.
Customer Service Representative Full-time (Former Employee), Tell City, IN – April 3, 2012
Pros: nice environment
I ENJOYED WORKING FOR ACCENT, THE ONLY PROBLEM WAS IF YOU DID NOT REACH THEIR GOALS ,WHICH WAS A TIME LIMIT ON THE TELEPHONE CALLS YOU RECEIVED, YOU DID NOT GET BONUS ,SOMETIMES THE CUSTOMERS PROBLEMS COULD NOT BE SOLVED IN A FEW MINUTES.
