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25 reviews

Acceptance Insurance Employer Reviews

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Compensation/Benefits
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I really enjoy dealing with people and helping them any way I can. I enjoy the nice calm atmosphere that Acceptance provides in each office.
CSR (Current Employee), Easley, SC – May 3, 2013
Pros: its first shirt hours, so i get to be home, with my family in the evenings, i get to deal with real people, and not just over the phone contact.
Cons: the csr does not get a incentive for the policies or quotes that they do.
I enjoy coming to work and getting to know my customers. I have really met some nice and kind hearted people working with this company. My coworker is awesome. We both are Christian women so our hearts for the customers are on the same level. We care!!
The hardest part of my job is when some of our customers are really having a hard time financially – more... and they actually come in sit at your desk and cry. They really only need a listening and understanding person to vent to, and if I have a little time I try to be that person. Getting to help a customer that has had a bad experience with another insurance company is what I enjoy the most. They always leave with a smile! – less
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Family-oriented Insurance Office
Insurance Sales Agent (Current Employee), Acworth, GA – May 1, 2013
At Acceptance, we're committed to delivering value to our customers in every possible way: lower costs, products you need, better service, and neighborhood locations. Our people work hard to help you get-and stay-insured. We know that auto insurance is a necessity for people who work for a living, and who need to drive feeling safe and protected. "Acceptance – more... Means Value" isn't just a slogan. It's a fact. – less
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Ok Place to work
Customer Service Representative (Former Employee), Lawrenceville, GA – April 10, 2013
Pros: hours were decent.
Cons: csr are not respected.
Not really a hard job. Customer is always right policy not always correct. Just wasn't for me.
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This company simply DOES NOT care
Agent (Current Employee), Texas – April 3, 2013
Cons: inconsistency, dishonesty, illegal activity
Does not care about customers or employees. I have been employed here for 2 years & its been a very exhausting & defeating experience. They have shortened my pay check, lied to my face, made me work over-time with no compensation, and much more. This company is going under fast. I am suprised they are still around.. They lack the leadership, consistency, – more... and integrity it takes to run an insurance company. – less
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Sinking...
Vice Corporate Peon (Current Employee), Nashville – March 18, 2013
Pros: salary
Cons: no pay increases in 3 years, racisim, gender based pay discrimination, poor communication
Look at the stock (FAC), this company has been losing money for 5 years (Millions, look it up). I am a corporate employee and the reviews on here are 100% Correct. The company is in bad shape and the Sr. Management is leaving only to be replaced by more of the same type of people with tighter controls. There is bias everywhere, and consistency does – more... not exist. The company has been good to me for many years but I have seen it at it's best. I only stay because I'm so low in the pecking order, I won't be sent home and told "We are cutting back" just so someone else can get hired... – less
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does not appreciate hard work
Retail Sales Bilingual CSR - Rehired (Former Employee), York, PA – March 17, 2013
no matter how great customer service you provide the company or perhaps the District Manager are careless with employees and their families.
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Horrible Regional Managers And upper managers
Agent (Former Employee), atlanta – December 16, 2012
Pros: former bosses prior to 2009
Cons: too much to mention
Stay away. New management drives you like slaves and they dont ccare nothing about their customers NOR their employes. The treat their agents badly. Its their way Or the dARN highway. They have no CLUE ON how to run an insurance company..They act like they are selling pizza or shoes. They harass their customers like a collection agency. I WORKED THere – more... for years and didnt have a job when i left. – less
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Worse place to work ever
Agent (Former Employee), Ohio – December 1, 2012
Cons: everything
Horrible company to work for I gave them 6 years and they still haven't paid my last paycheck even though I followed all the rules of leaving the company. My advice don't bother working here they are corrupted!!!!
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Walmart of insurance, a joke of a company
Agent (Former Employee), Ohio – November 29, 2012
Pros: getting p & c license
Cons: too many to list...
I worked here for five years and it was great up until the company was taken over because they're so far in debt. I never got a raise until I took on the agent position. Managers are so rude and treat their employees like numbers, not to mention the constant threatening of your job daily. The hours are ridiculous and their idea of marketing is even – more... more ridiculous. You will have to harass customers to no end, and promote things that have no relation to insurance just so they can make more money and continue to short their employees. You do accumulate PTO but be prepared for extended hours and no time off for half the year. – less
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It was a good starter company
Office Manager (Former Employee), San Jose Ca – November 17, 2012
Pros: opportunity to learn auto insurance sales
Cons: no opportunity to advance into other area of insurance
Everyone is entery level, company had several office in California.
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Way too many managers - none of which know what they're doing. Extremely micro-managed and they attempt to run the company like a war camp!
Fulltime (Current Employee), York, PA – October 9, 2012
Pros: good salary
Cons: crooked, slave drivers
This company is by far the most crooked, DISHONEST and DISLOYAL company I have ever worked for. Very shady. It is only a matter of time before they get themselves into some really big trouble with the State Insurance Dept.
They only care about themselves. A lot of preaching about how they care about their employees, but it's ALL TALK - that's it!
Nothing – more... you ever do for them is ever good enough. The more you do, the more they want. You never hear about your accomplishments - only what you need to improve - it's very disheartening.
THE ONLY GOOD THING I CAN SAY ABOUT THIS COMPANY IS THAT THE SALARY HAS BEEN GOOD.....BUT IT'S TAKEN ME SEVERAL YEARS TO REALIZE THAT MONEY ISN'T EVERYTHING!!!!!!!!!! – less
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Great Job
Insurance Sales Agent (Former Employee), Houston, TX – October 3, 2012
I worked there for 5 years for a reason it was a terrific job on he bad side managment is always changing
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sinking ship
full time (Former Employee), texas – October 2, 2012
Pros: one star is too much
Cons: the list is long
This company is dishonest, stingy, and cluess on how to run their company and treat their employees. The company is going under due to the good ol boys club rule and moral they have established.
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Not a good company to work for
Customer Service Representative (Former Employee), Huntsville Al – September 14, 2012
Pros: loved the hours, got to sit, and meet customers
Cons: unprofessional
Stay away, District manager was rude, worked in District 14, worst insurance company I ever worked for. He didn't have his license. Very Unprofessional. I didn't even put them on my resume!
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Great stepping stone for learning marketing,sales,and Mgmt.
Insurance Agent (Former Employee), Marietta, GA – September 12, 2012
Pros: great ins, and folks to work with
Cons: lot's of hours and holidays
Learned a great deal about Marketing,managing,and P&L.
The Original CEO and President were outstanding to work for.They were a pleasure to work for and I was blessed to get the opportunity to do so. The ride was great while it lasted.With the influx of online Ins,and National Chain 1-800 ins companies, the need for Field agents onsite dissapeared.
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Agent
Agent (Current Employee), Houston TX – September 8, 2012
Cons: low pay, no advancement, badmanagment, benefits horrible
Worst company ever no advancement horrible pay. Make use your own gas for marketing. Stay away!!!!!!!!!!!!
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Average
Claims Analyst (Former Employee), Nashville, TN – September 5, 2012
I would state that this is an average company to work for. Nothing exceptional. I did not have a bad experience, but no challenge and ultimately was only there for about one year.
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nice, easy going company to work for and very flexible
Customer Service Representative (Former Employee), Chicago, IL – August 20, 2012
Pros: flexible
Cons: pay
This job was like a family and they treated us very fairly. They never gave us grief if we had a family emergency. The work environment was very pleasant.
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You never know what's coming next, wonderful customer's
Customer Service Rep (Current Employee), Huntsville, AL – August 9, 2012
Pros: p & c licensing, excellent customer service
Cons: no communication between corporate offices
Prepares you for the skills needed to be succesful in the Insurance Profession.
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Productive. Friendly environment
Administrative Assistant/CSR (Former Employee), Kennesaw, GA – July 6, 2012
A typical day at work included answering the phone, writing auto insurance policy coverage. Working as a team with co-workers. The hardest part of the job was dealing with some clients that were irate, but being patient and listening to them often would calm them down enough to solve the problem at hand. The most enjoyable part of the job was having – more... new challenges and learning experiences. – less
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About Acceptance Insurance

First Acceptance sells car insurance to customers wanting to stay on the right side of the law. The personal auto insurer operates – Read more