Auto Claims Manager (Current Employee) – Lombard, IL – April 13, 2017
It is unfortunate that performance reviews are not done which results in no raises. Also the opportunity for advancement is extremely limited. There is a lot of inconsistencies throughout the various locations. The company is very reactive in how it is ran. The employees are good people however.
Customer Services Agent (Former Employee) – NorthFreww way Ste 300 Houston – April 25, 2017
Taking a heavy calls to provide information on the Car Insurance give to quote to customers and traking any complains, transfered calls to differents department depend on the customers complains or request .
I have worked at Acceptance Insurance for almost three years now. Granted we did go through several changes and like others I was on the verge of leaving. I held in there because the new President promised us better and greater things. He was right we now get every other sat off, our pay has increased, and you get pto right out the door. With any company there are going to be ups and downs not everyone is going to like everything about it. We have recently in my area been taken over by new management. I am learning a lot and a great support system which is something very new to me in this company. We are growing and changing everyday bringing acceptance into the new age of things. It is hard and not everyday is a walk in the park but it is nice to see things are more about the employees.
Acceptance has under gone some changes to make life much better for the employees. We now have every other Saturday off, new pay plan, & new products. Things are looking much better with a new CEO & management in charge. No longer a work to death & zero tolerance policy towards employees. Give it a chance & you'll see that you can go far.
Agent/Producer (Current Employee) – Nashville, TN – April 18, 2017
Acceptance is a great company to work for. Everyday you are presented with a different challenge, which keeps things interesting. The management and staff are friendly and skilled. We are much like a family. We enjoy assisting an education others regarding their insurance needs. Acceptance provides plenty of opportunity for advancement, as well as, competitive wages, benefits, and PTO. I have no complaints about my career here, and would definitely recommend applying to anyone seeking a career in the field of insurance.
Licensed Agent (Current Employee) – Tennessee – April 17, 2017
I have worked with First Acceptance for a little over a year total. Yes, we do work Saturdays- but the hours are shortened so I don't feel like i'm completely consumed on the weekends!!! It also gives us an edge over competitors and makes us gain more because the others are closed! If I have to work any day, I would rather be busy than slow! I love the amount of knowledge i've gained from working here about laws, and insurance guidelines. This was a new area for me, but my coworkers took me in and helped every step of the way until I was proficient! Our new management team has ensured, and proved to recognize our accomplishments and promote promotions from within! Feeling recognized and rewarded really does make the work place better!
Since management has changed Oct 2016, there have been so many positive changes. Increased base pay, rotating Saturday's (yes, you can have a weekend w your family now) PTO allowed during blackout season, CEO actually cares that you have an opinion and solicits it, new faces in leadership in ALL departments, Sorta cleaned house in management to replace with better leaders, and a tone down workload expectations for agents. Not the same company as before which is a good thing. One thing that is the same is they still hold employees accountable for their performance. Period. Some don't like being nudged to work or their workload constantly reviewed, but it is called work for a reason. If you don't like to work and just like to get paid to sit there and let the day take you with no goals for the day, this isn't the job for you.
Customer Service Representative (Former Employee) – Decatur, GA – April 8, 2017
The people and atmosphere are when everyone is one the same page. The company, however, can do more to help their employees succeed and draw in more business and to allow more advancement opportunities.
Not a lot of support while in training and learning course
Sales Agent (Former Employee) – Evansville, IN – March 31, 2017
job is good for ones that have a license and experience management was overwhelmed and seemed bothered by working vs personal life would not recommend this for an unlicensed person wanting to learn to obtain license
Sales Agent (Former Employee) – Yuba City, CA – March 31, 2017
I enjoyed working here had great coworkers and management wonderful clients typical day at work open office greet clients take payments set up new policy make follow up phone calls, made renewal phone calls.
I like working with the employees. I love my job and what I do however, getting a salary increase is non existent. The office is very loud and the people are not as professional as they probably should be at times.
District Manager (Current Employee) – Chicago, IL – January 19, 2017
I have been an employee of Acceptance Insurance for 10 years and have moved up in position several times. I started out in entry level sales and worked my way up to Multi-Unit Management. I have had opportunities to travel, learn a second language, network, and grow both personally and professionally.
If you are willing to work and give it the best you can, this job is very rewarding with unlimited opportunity for growth and advancement.
If you are interested in working with this company, I highly suggest speaking with people who are STILL employed in lieu of making your decision based off the disgruntled or no longer employed.
Lead Retail Managing Agent (Former Employee) – Atlanta, GA – November 27, 2016
No advancement or growth opportunity...management is incompetent with no back bone....The company is very contradictory. The RM's are rude and arrogant with no regards as to how we the agents handle the day to day activity