Great company to work for!!!!!!
Pharmacy Customer Support (Former Employee) – Ft. Worth, Texas – April 22, 2015
First of all I have to say that the staff at Acclivity was great...NO PROBLEMS THERE!!!! I didn't start to have problems until later on down the line with the management staff at McKesson, which is the company you will go to in Ft.Worth. Janie Lopez is a snake and the worse person ever to work for. She likes to talk about others behind their backs to different people. Janie got mad when I told her that wasn't cool and gave me trouble from then on. I had one call where a caller started to stalk me because when you send out surveys, they have your name on the survey. The guy did a Google search on me and within mins knew where I lived, the school I went to, almost every personal question you could choose for a security question. The guy started emailing me and when I told the supervisor, nothing was done. Janie is very unprofessional. It's a great place but not recommended if you are use to a fast pace call center environment. Another misleading thing about this job title is that it's really not anything dealing with pharmacy...your resetting passwords all day for people who are locked out of their account.
no benefits until hired on, slow calls, adhereance is crazy, you don't have the same privileges as regular employees