Pros: helping the guest
Cons: long hours/poor quality of life
A typical day in hospitality management often consists of maintaining a environment that is a pleasant experience for the guest or potiental guests by managing many employees simultaneously. Work begins fairly early in the morning, often before the location opens, and an 7am- to 8pm-. General Manager's handle a wide variety of routine tasks, such as writing reports; supervising employees; managing cash; ordering supplies; handling schedules, payroll, and marketing/sales and promotional roll-outs; and securing the property upon closing. In addition, a manager can expect to deal with guest complaints, employee work delegation, staff shortages, equipment failures and other unexpected things that occur in the hospitality industry. On average, managers may work as many as 50 or more hours per week.