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Accredo Health
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15 reviews

Accredo Health Employer Reviews

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Job Work/Life Balance
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Customer Service
Sr. Patient/Client Advocate (Current Employee), Memphis, TNJune 12, 2014
Processes bills for all payer sources and services. Maintains follow-up on patient accounts to include unapplied payments within established guidelines. Responds to billing inquiries from branch offices and insurance companies. Responds to insurance carriers’ requests for additional information. Answers inquiries regarding patient accounts, respecting – more... patient confidentiality and legal limits on releasing information. Identifies and communicates system updates to ensure accurate processing and timely collections. Serve as technical expert to call center team to assist with efficient resolution of member and client related issues. Provide direction and guidance to less experienced team members. Act as liaison services to other ESI departments. Recognizes and recommends improvements to processes and procedures. Assist Front End Pharmacy with the resolution of MRT Compass Referrals, including coverage exclusions, replacements, eligibility issues, input order from start to finish, process re-bills, pre input Rx clarification, post input Rx corrections, or any Front End process needing assistance. Act as a liaison between pharmacists, pharmacy, account management, customer service, and the patient to research and resolve problems that arise. – less
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Never a dull moment always putting out fires
Manager (Current Employee), Memphis, TNMay 15, 2014
Pros: nice people to work with
Cons: no work lif balance
Have went through 3 mergers it has really been tough was a great company to work for prior to the mergers. Was a customer service driven company prior to the mergers now its all about the bottom line
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Nice place to work
PAYROLL SUPERVISOR (Current Employee), Memphis, TNApril 6, 2014
Pros: nice environment
Cons: parking on campus
Accredo has been a great place for me to work. I have gained great skills and many valuable business relationships. They encourage work/life balance.
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Productive; very busy place to work
Senior Clearance Specialist (Former Employee), nashville,tnFebruary 4, 2014
Pros: it was fun learning different things
Cons: no breaks hardly;management
A typical day would be very busy; you really did not have time to take breaks. I learned a lot about pharmacy products. The management was not very good there. The hardest part of the job would be telling patients that their medicine is not covered/high copay/deductible.
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Company changed hands 3 times in 5 years
Clinical IV Specialist / Case Manager/ Educator (Former Employee), Richmond, CANovember 5, 2013
With each change different values and expectations. I stayed for the enjoyment of caring for my patients.
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Productive and a fun and safe environment.
Administrative Assistant (Former Employee), Memphis, TNSeptember 5, 2013
Being around co-workers who are successful and assisting you to become successful with the company.
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A great place to work!
Certified Pharmacy Technician (Former Employee), Memphis, TNOctober 31, 2012
Pros: benefits, bonuses, integrity, and a career builder
A typical day at Accredo Health included inbound and outbound phone calls, profiling prescription orders, working from spreadsheets for shipment scheduling, and being a family. I learned from Accredo that sometimes life is only hard because you make it hard and not because someone else makes it hard for you. You can only challenge, judge, and change – more... yourself. Management at Accredo could have gone a little smoother but in all they did the best that they could do. My co-workers were like family. We conflicted, we loved, and we moved past the difficult situations. The hardest part of the job was learning who I was and learning who I needed to become in order to be prosperous. The enjoyable part of the job was maturing and finding what works for self. – less
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Not much to say
Environmental, Health and Safety Administrator (Former Employee), Memphis, TNSeptember 17, 2012
There tends to be a lot of talk about training their employees but not a lot of follow thru.
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A very agreeable place to work
Certified Pharmacy Technician (Current Employee), Memphis, TNAugust 25, 2012
Pros: tuition reimbursement, healthcare benefits
Cons: short breaks and lunches
Typical day would include speaking with several doctor's and doctor's staff resolving variable prescription issues. Through interactions with pharmacists and medical offices you learn of many different medications and treatment therapies. Management is always there to help and give great feedback regarding your work. Also management provides timely – more... assistance with any issue that you may experience in the workplace. Co-workers are very friendly and supportive, a great TEAM atmosphere!!. he hardest part of the job would also be the most enjoyable part of the job, speaking with the different doctor offices. Some calls you may experience very pleasant personalities and on some calls you may find those who can really try your patience. The best attitude to have is that you are there to help the patient receive their medications in a timely manner. – less
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A Nice Place to Work
Certified Pharmacy Technician (Current Employee), Memphis, TNAugust 20, 2012
Pros: compensation
Cons: leadership
I have learned the value of multi-tasking here as well as effective communication. I have also strengthened my knowledge of state regulations regarding pharmacy operations.
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Great environment
Records Coordinator/CSR (Former Employee), Memphis, TNJune 25, 2012
Pros: flexible hours
Cons: lay off
The ability to learn medicine without studing internal medicine in college.
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Many opportunties to learn and grow
Certified Pharmacy Technician Supervisor (Former Employee), Memphis, TNMay 3, 2012
The most enjoyable part of the job is that I get to learn many aspects of the corporate world.
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Lots of opportunity
PHARMACY TECHNICIAN / Trainer (Former Employee), Warrendale,PAMarch 14, 2012
I loved my job at Accredo. They gave me lots of opportunities. I eventually became a trainer of the new employees and students. Also, a great group of people to work with.
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Accredo was a very good company for the employees and their customers
Reimbursement Manager (Former Employee), Memphis, TennesseeFebruary 27, 2012
Accredo serviced the pharmaceutical needs of chronic illnesses. They provided great customer service to the patients,doctors, and manufacturers. They provided excellent benefits for their employees.

About Accredo Health

Administering some 700 million prescriptions each year, Medco Health Solutions knew its meds. The company was a top US pharmacy – Read more