Great company, horrible management, Too many cliques, and favortism
Patient Care Advocate (Former Employee) – Memphis, TN – August 18, 2015
Great company to work for. Great benefits. The job overall it self is rewarding to help others and to feel good after the end of each call. Management is horrible. Half of them DO NOT have any DEGREES, AND DO NOT DEMONSTRATE THE LEADERSHIP SKILLS TO BE A MANAGER. The manager that I had NINA TURNER-SANDERS was horrible, very unprofessional. She will talk to her team about other supervisors and other members from different departments during our team meetings, instead of discussing issues and changes within the company. When you go to her regarding an issue, she will take everything you said and share with others within the call center and your team. All the managers have their cliques. As long as you're in that "IN crowd" your job is safe. If you're not with all the gossiping and being messy at work then you will be a target, and your job will be on the line no matter how much of a good worker you are. Also, do not look to get promoted if you're not in that in crowd, or is not snitching on others. If you're a hater, messy, love to start rumors, do not like to do your job, like to sleep around with your boss then accredo is the right job for you!!! HR messy too!
Flexible scheduling, lunch vendors(I.e) Abbays, chick-fil-a etc
Micro-management, unprofessional work environment, Parking