Pros: bonuses on up selling product
Cons: no breaks
A typical day at work was I would show up to work at 7:30am to open the store at 8:00am. In this thirty minutes I would verify cash in register and cash in safe. I would print daily reports, loan call reports and daily goals. As well as make sure store was clean and ready to take care of customers. After opening throughout the day I would make loan reminder calls, in between taking care of customer needs, such as check cashing bill payments and loan qualifying. For every transaction I would try to up sell product such as Ace elite debit cards as well as remind customers of our other services available. The hardest part of the job was working 11 hour days by myself. there was always only one employee working. It was difficult only because I am a single mom living in a town i knew nobody to help pick my child up from daycare, so getting out to pick her up was difficult. Although we worked alone we did communicate with each other from center to center, i loved my co-workers. I really enjoyed my customers and got to know many of them on a first name basis. My training manager was fantastic. the only management problem was the district manager wanted things ran his way, not always following company policies and procedures, which in return made times a little difficult when you have DM telling you to do things one way and corporate calling and telling you to do things another. All in all I will miss this job.