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ACE Cash Express
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455 reviews

ACE Cash Express Employee Reviews

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great job opportunites and professional work environment
Collection's Representative (Former Employee), Irving,TexasJuly 28, 2015
great company to be employed for. really take great pride and concern in its greatest resource, its employees. had a team spirited family associated environment that I enjoyed immensely.
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good
Sales Associate (Current Employee), Las Vegas, NVJuly 28, 2015
My responsible for providing a positive customer experience that leads to improved satisfaction and sales. I process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customer’s needs and encouraging customers to expand their relationship with the company.
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handle large amounts of cash, call customers, and customer service
Customer Service (Former Employee), longview txJuly 27, 2015
Nice work place, everyone was pretty nice and understanding. Overall I enjoyed working there, Only problem was that I was still in school so my hours did not work out.
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Fast paced and challenging.
Center Manager (Former Employee), West Monroe, LAJuly 20, 2015
Responsible for performing and over seeing multiple financial tasks during business operations. Prepared and compiled reports on a daily, weekly, monthly, quarterly and yearly basis.
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Fu work enviorment
District Manager (Current Employee), Minneapolis, MNJuly 19, 2015
Pros: Great supervisors, benefits package
Cons: Franchise bought out the whole MN area
I enjoyed my time wit Dominos Pizza. I had a lot of guidance and help on a day to day basis.
I wound up leaving when they decided to sell to a franchise. My mentor also passed away and just was not the same after that. I felt it was time for me to move on.
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Productive and Inquisitive
Customer service representative II (Former Employee), Shreveport LAJuly 17, 2015
Pros: Many people relied on me to get the job done.
Cons: No lunch breaks
A typical day in the workplace of Ace was fun and a lot of work. Although the hours were long and tiresome, it was well worth it. Working at this job I learned how to properly send and receive wire transfers. My co workers were easy to get along. The hardest part of the job was being there for 13 long hours not being able to take a lunch break. The most enjoyable thing about being at the job was the medical benefits.
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Terrible
Center Manager II (Former Employee), Pittsburgh Pa Multiple LocationsJuly 17, 2015
Pros: None
Cons: Terrible Benefits and management
Terrible place to work, very Dictative management style, very dangerous! Only places these locations in bad neighborhoods and I almost got shot during a drug deal after work on my way to my car, that's it I quit!
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Horrible!
Office Manager (Former Employee), Rainsville, ALJuly 16, 2015
Pros: NONE
Cons: Too many to list
This place is a horrible place to work! You spend over 6 hours a day running all over the place marketing. You aren't compensated enough for the gas you spend. Not flexible at all. My coworker and customers was the best part about my job. The owners would send 20 plus ugly emails daily chewing people out, degrading employees with vulgar language, you were constantly watched on camera and sent emails asking what a customer said, what you replied. It was a constant fear of you were going to do something that didn't meet the standard and yet they surely didn't live by one.
The manager would have us call and talk ugly to our employees for small things, ride down the road during marketing blowing the horn, yelling at people, whistling at men. Very unprofessional!
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Productive
Center Manager (Current Employee), Aurora CoJuly 15, 2015
Pros: Enjoy the customers
Cons: not enough income
Greet and visit with customers, try to resolve a problem if they have one, get to interact with all types of people. My co-workers are great people, they are always willing to help out if we need to change schedules or have questions. The toughest part of this job is not getting to leave the store after coming in, not being able to go outside to get something to eat or just take a break.
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Good place to work
Service Associate (Former Employee), los angelesJuly 14, 2015
Pros: Stable job
Cons: work schedule was not all that great
Processed many loans a day, check cashing, wire transfers, bill payments, card services. Learned a lot more in dealing with customers whether over the phone or face to face.
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cahs express
Cashier (Former Employee), Memphis, TNJuly 14, 2015
great place to learn customer service. open after hours to better service customer who cant go during the day to send money using different services
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dont give up your present job for this place
Customer service (Current Employee), memphis, TnJuly 12, 2015
Pros: health benefits
Cons: long hours, no security, no flexible schedule
I have worked for this company for the past 3 years and it is horrible! their is no chance for career advancement except as a center manager. The center managers all do not want to do their jobs but instead work you to death instead. They make you work long hours and don't try to be flexible with the schedule because it evolves around them.
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Heavy customer service!
Teller (Former Employee), Tucson, AZJuly 9, 2015
Learned how to have great customer service skills. In charge of large amounts of money. Learned lots of responsabilities and new duties.
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Career Oriented
Store Manager (Former Employee), Greenville SCJuly 8, 2015
Handle transactions such as check cashing, payday advance, moneygram, money orders and customer service. I loved this job. Advanced to a manager after 7 months on the job. Hardest part of the job was the flexibility. Loved meeting new people and had great relationship with customers. Learned a lot.
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Big Company Stuck in 1960 Managment Mentality
Operations Manager (Former Employee), Dallas TexasJuly 7, 2015
Big company that is managed as a small business. Leadership is focused on their bonus vs. people recognition and awarding the people on the front line.
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Scary place to work
Financial Services Manager (Former Employee), Columbia, SCJune 29, 2015
Pros: get to work independently
Cons: not a save enviroment
This type of employment is not safe, all the center locations are in bad areas. You do not have a police officer to walk you in and out. You can not leave the building. There is normally one person in the center at all times, which is scary.
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Business Day Summary
Manager (Former Employee), jasper alJune 29, 2015
Pros: Ok place to work, good customers
Cons: Bad pay, short lunches
I would normally go to the bank before opening. Return to work roughly 20 minutes before open time, I then would count the deposit, and print opening reports. I would pull checks and folders of the customers due that day. Start my first round of collection calls, I did 3 sets a day. I would then call banks to verify funds for past due customers. If outside marketing was required that day, I would go out business to business and complete my task. And if outside collections were required, I would complete that task as well. Normal day to day routines may include taking applications for a payday advance, and processing them. End of day included light cleaning of the office, bank deposit, and printing closing reports.
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The only constant is constant change. Expect the unexpected.
is Center Manager, Duties (Current Employee), Omaha, NEJune 27, 2015
Pros: Steady employment
Cons: They are closing out of this area
I really enjoyed working for Ace in the beginning. I wanted to advance. I do not agree however with some of the choices they have made recently. I will however stick with them until the end of business as agreed.
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great environment to work
sales associate (Former Employee), north richland hills txJune 23, 2015
Pros: great job and environment
Cons: none
I had a great training and working experience with ACE. The working environment was a great and safe place to work. My co-workers were awesome and great with any help or questions that i may have had. I learned how to do payday loans, various bill pay, cash checks, open and close stores.
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Center Manager
Center Manager (Former Employee), Oxon Hill, MDJune 21, 2015
Processed loans and cashed checks for identified customers
Maintained the center’s daily budget, risk analysis, and issuance of loans
Completed money order and wire transfer transactions
Managed daily deposits and retrieved money from security vaults
Trained and monitored new employees
Utilized effective communication skills both with customers and employees

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About ACE Cash Express

ACE Cash Express really has a bankless job. The company owns a chain of financial services outlets that target the underbanked – Read more

ACE Cash Express Salaries

Call Center Manager
$12.00 per hour
Customer Service Associate
$10.40 per hour
Call Center Manager
$28,600 per year
Customer Service Associate
$22,550 per year
Assistant Manager
$9.12 per hour

ACE Cash Express Photos

Working behind Bullet Proof Glass