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Achieva Credit Union
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7 reviews

Achieva Credit Union Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Compensation/Benefits
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Management
Job Culture
Achieva Credit Union
Member Service Representative (Former Employee), Dunedin, FLJuly 4, 2014
Pros: i brought the best of me everyday.
Cons: i wasn't able to relay that enough.
My excitement was hard to contain when I was offered the opportunity to work for a credit union once more, I was looking forward to what Achieva could offer me. I had never worked in a call center environment prior, they were willing to take a chance and I was eager to learn. A typical day at Achieva was mostly about assuring the membership that they were in good hands and we were there for them. It did impress me that we answered every call, our goal was to be human. My hiring manager was over the top enthusiastic about her work, I enjoyed her style of managing, she allowed us to be humans not just phone operator's and with that respect we always gave her reason to believe in us as a team.
The toughest part of this was the angry callers, people when they are not in front of your face are able to allow themselves the idea that they are not speaking to a caring knowledgeable human being, and it was often difficult not to feel completely punched in the stomach. Since I had always been in front of members prior to this job, this was definitely one of my deficits. It has made me more aware of how we treat each other and kind words will in fact get you further than anger and bullying.
The best part of this job, I walked away knowing I worked for a company who is growing and still finding it's self as a couture, their community involvement was always one of enjoyment and bring smiles to every event. I will miss every person who sat beside me everyday taking call after call and we smiled and hugged. The call center is very human and I really loved that.
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Your members and fellow workers help
teller operation (Current Employee), FloridaJune 20, 2014
Pros: friendly well lit environment, jeans days, bank holidays
Cons: can get extremely busy, no down time
Over the course of my time with Achieva, things have begun to get more cumbersome. Achieva is a great company when it comes to giving back to the community especially in terms of helping local education. Different events are put on throughout the year and the members love it. Recently however, there has been "upgrades" to how our operations function which I don't find to be very helpful and are actually more time consuming, along with new rules to follow which may seem helpful from an upper management position but not from a front-line position. Along with this, our member base has continued to increase without additional staffing for our front lines which is the most important area of the credit union. Not only does this cause increased wait times for members but being short staffed means far more work if a co-worker needs to call out sick.
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Goal driven and production based with excellent benefits
Head Teller (Former Employee), Largo, FLFebruary 19, 2014
An exciting and energetic work environment with strong team fundamentals that leads to positive results.
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Agressive and Inovative
Vice President Residential Lending (Current Employee), Largo, FLAugust 28, 2013
Pros: ability to make decisions to improve process and product
Cons: life balance non existent
The team I have been able to put together is one of the best in the mortgage industry. Together we have been able to create a sales and service culture within the credit union promoting and closing mortgage loans. We are making a name in the real estate community by being leaders in product and service.
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Great place to work
xxxxxx (Current Employee), Dunedin, FLJune 20, 2013
Pros: great benefits and culture
Cons: compensation
Achieva Credit Union is a great place to work. This company offers a lot of opportunities for growth within the organization. The employees at this company ROCK!
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Helping Members
Teller (Former Employee), Largo, FLJanuary 1, 2013
Pros: bonuses and pay
Cons: no job security
Helping members with accounts. Knowing products and being able to help members advance with there money. Co-workers were always awesome. All of us would always work together. Hardest part of the job was life in general. Members moving on. Most enjoyable part of the job is when and I still get it to this day. Meeting people everyday who I helped over the years. And they have never forgotten how I always was friendly and willing to help out.