Pros: i document all my activity; even when i'm at home.
Cons: i work through lunch and breaks to increase service level.
My history contains an industrious twelve years of customer service proficiency and support. All of my previous positions, I have acquire the ability to contrive intricate applications while building a rapport with the benefactor. My key strengths are problem-solving, experts in sales, delegating daily work assignments, and trouble-shooting.
Facilitated the ability navigate through different computers.
Excellent working knowledge using both People Soft software; Outlook, Microsoft Excel, Microsoft Word, Dell Dual Monitors.
Capable of making good decisions in an extensive environment
Instructed users how to utilize Quicken/Quick books, MHQ, and QRC administration. In addition, I provided accurate pay-off quotes.